At Xplora Getaways Private Limited, we do more than organize tours — we design transformative travel experiences that bring people together through adventure, culture, and connection. Based in Thiruvananthapuram, we are a rapidly growing travel startup specializing in curated group tours for solo travelers and like-minded explorers. If you’re passionate about travel, logistics, and leadership, and want to work in a fast-paced, people-first environment, we’d love to hear from you! We are looking for an experienced, enthusiastic, and organized Senior Manager – Travel and Tour Operations to lead our tour logistics and service delivery. This role involves managing end-to-end operations, coordinating with vendors, mentoring the operations team, and ensuring unforgettable travel experiences for our clients. Key Responsibilities Manage day-to-day tour operations including transport, accommodation, and activity scheduling. Liaise and negotiate with hotels, transport vendors, and local service providers Supervise logistics, bookings, and on-tour troubleshooting. Collaborate with Sales and Customer Service teams to deliver personalized travel plans. Monitor client satisfaction and follow up post-tour for feedback and improvements. Design and update tour packages based on seasonal demand and trends. Maintain accurate records of bookings, vendor contracts, payments, and invoices. Train and lead the operations team to ensure high standards of execution Oversee ticketing, hotel reservations, and travel documentation. Stay informed on travel regulations, trends, and competitor offerings. Represent the brand at tourism expos, fairs, and promotional events. Qualifications & Experience A bachelor’s/Diploma in Tourism, Hospitality, or Business Administration preferred. 3–12 years of experience in the travel/tourism industry handling operations. Strong understanding of domestic (especially Kerala and India-wide) tourism. Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint); travel software a plus. Fluent in English and Malayalam; Hindi knowledge is preferred. Candidates with the ability to identify digital marketing needs and effectively advise the digital marketing team will be highly preferred. Skills Required Strong leadership and team management. Excellent organizational and time-management skills. Effective communication and negotiation. Attention to detail and ability to multitask Customer-first mindset and strong problem-solving skills. Experience in handling both leisure and group travel logistics. Additional Information Candidates of all genders are welcome Must be based in or willing to relocate to Thiruvananthapuram Travel may be required occasionally for vendor meetings or tour supervision Experience participating in tourism fairs or industry events is a plus. Job Types: Full-time, Permanent Pay: ₹350,000.00 - ₹480,000.00 per year Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person Expected Start Date: 15/06/2025
Xplora Getaways Private Limited, we are a growing travel and tour company passionate about creating memorable journeys for our customers. We are looking for a dedicated and detail-oriented Office Administrator to support our operations, manage customer leads and ensure smooth office management. If you have a passion for travel and tourism and want to be part of a dynamic team, this role is for you. Key Responsibilities Enter, update and track leads in the company CRM system. Monitor the status of leads and assist the operations and sales team with follow-ups. Convert raw tour package content into well-written, professional customer-ready material/itinerary in MS Office. Collect and organize travel information from various sources into MS Word documents with proper formatting. Communicate with suppliers, service providers and customers for bookings, quotations and inquiries. Provide basic support with financial data entry (invoices, receipts, and expense logs). Assist in preparing simple reports and maintaining financial records. Manage day-to-day office operations including filing, supplies, and administrative tasks. Support the management team with operational tasks and projects as needed. Qualifications & Experience Prior administrative experience preferred, ideally in the travel or service industry. Strong organizational and multitasking skills. Good written and verbal communication in English. Proficiency in MS Office (Word, Excel, PowerPoint). Familiarity/aptitude to learn the web based CRM systems and other booking websites. Strong documention and formatting skills. Enthusiasm for the travel and tourism industry. What We Offer A chance to grow your career in the dynamic travel & tourism industry. A supportive and collaborative work culture that values your contributions. Learning and career advancement opportunities with increasing responsibilities. Exposure to real-world travel operations, suppliers, and customer engagement. Potential travel-related perks and discounts. High performers will suitably be recognized with promotions and performance-based incentives. Additional Information Candidates of all genders, from Kesavadasapuram and nearby areas [in and around Thiruvananthapuram] are encouraged to apply. Experience participating in tourism fairs or industry events is a plus. Job Types: Full-time, Permanent Pay: ₹120,000.00 - ₹180,000.00 per year Benefits: Cell phone reimbursement Application Question(s): Do you have a previous experience in a similar role for at least 3 Years? Work Location: In person
Xplora Getaways Private Limited, we are a growing travel and tour company passionate about creating memorable journeys for our customers. We are looking for a dedicated and detail-oriented Office Administrator to support our operations, manage customer leads and ensure smooth office management. If you have a passion for travel and tourism and want to be part of a dynamic team, this role is for you. Key Responsibilities Enter, update and track leads in the company CRM system. Monitor the status of leads and assist the operations and sales team with follow-ups. Convert raw tour package content into well-written, professional customer-ready material/itinerary in MS Office. Collect and organize travel information from various sources into MS Word documents with proper formatting. Communicate with suppliers, service providers and customers for bookings, quotations and inquiries. Provide basic support with financial data entry (invoices, receipts, and expense logs). Assist in preparing simple reports and maintaining financial records. Manage day-to-day office operations including filing, supplies, and administrative tasks. Support the management team with operational tasks and projects as needed. Qualifications & Experience Prior administrative experience preferred, ideally in the travel or service industry. Strong organizational and multitasking skills. Good written and verbal communication in English. Proficiency in MS Office (Word, Excel, PowerPoint). Familiarity/aptitude to learn the web based CRM systems and other booking websites. Strong documention and formatting skills. Enthusiasm for the travel and tourism industry. What We Offer A chance to grow your career in the dynamic travel & tourism industry. A supportive and collaborative work culture that values your contributions. Learning and career advancement opportunities with increasing responsibilities. Exposure to real-world travel operations, suppliers, and customer engagement. Potential travel-related perks and discounts. High performers will suitably be recognized with promotions and performance-based incentives. Additional Information Candidates of all genders, from Kesavadasapuram and nearby areas [in and around Thiruvananthapuram] are encouraged to apply. Experience participating in tourism fairs or industry events is a plus. Job Types: Full-time, Permanent Pay: ₹120,000.00 - ₹180,000.00 per year Benefits: Cell phone reimbursement Application Question(s): Do you have a previous experience in a similar role for at least 3 Years? Work Location: In person