We are seeking a reliable Office Administrator to join our team. In this role, you will be responsible for various administrative tasks to support the efficiency of our staff. Your duties will include customer coordination, data management, stock keeping, and providing guidance to office assistants. The ideal candidate will possess strong prioritization skills and the ability to work effectively with minimal supervision. We are looking for someone who is self-motivated and trustworthy, as they play a vital role in ensuring the smooth operation of our offices and contributing to sustainable growth. This is a full-time, permanent position suitable for freshers. Schedule: - Day shift Ability to commute/relocate: - Must be able to reliably commute to MG Road, Trichur - 680004, Kerala or willing to relocate before starting work (Required) Education: - Diploma (Preferred) Experience: - Total work experience of 1 year (Preferred),
Job Overview We are seeking a dedicated and enthusiastic Customer Care Specialist to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer support and client services, ensuring that all customer inquiries are handled efficiently and effectively. This role requires strong communication skills, a friendly demeanor, and the ability to work in a fast-paced environment. Job Purpose To manage customer interactions efficiently by providing accurate, authentic, and Ayurvedically sound information about the company’s products, their benefits, and usage, ensuring a high level of customer satisfaction and trust. Key Responsibilities Handle inbound and outbound customer calls, chats, and emails with professionalism. Understand and respond to customer queries regarding Ayurvedic products, usage, dosage, and benefits based on authentic Ayurvedic principles. Maintain detailed records of customer interactions in the CRM system. Collaborate with the marketing and product teams to address recurring customer concerns. Assist in educating customers about the traditional relevance of products. Ensure a positive and empathetic customer experience in all interactions. Required Skills & Competencies Strong foundational knowledge of Ayurvedic principles, treatments, and herbal products. Good communication skills in Malayalam, English, and Hindi (preferred). Ability to explain complex Ayurvedic concepts in simple, customer-friendly language. Problem-solving attitude and customer-focused mindset. Basic computer literacy and CRM handling skills. Justification for Qualification Requirement In-depth Ayurvedic knowledge ensures accurate, trustworthy responses to customers. Better understanding of product relevance in traditional medicine. Enhanced customer trust through authentic, well-informed guidance. Educational Qualifications Candidates must have any one of the following qualifications: BAMS (Bachelor of Ayurvedic Medicine & Surgery) B.Pharm (Ayurveda) Ayurveda Nursing Any other 1-year or longer Diploma/Degree in Ayurvedic Sciences Job Types: Full-time, Part-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Work from home Work Location: In person
Job Overview We are seeking a dedicated and enthusiastic Customer Care Specialist to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer support and client services, ensuring that all customer inquiries are handled efficiently and effectively. This role requires strong communication skills, a friendly demeanor, and the ability to work in a fast-paced environment. Job Purpose To manage customer interactions efficiently by providing accurate, authentic, and Ayurvedically sound information about the company’s products, their benefits, and usage, ensuring a high level of customer satisfaction and trust. Key Responsibilities Handle inbound and outbound customer calls, chats, and emails with professionalism. Understand and respond to customer queries regarding Ayurvedic products, usage, dosage, and benefits based on authentic Ayurvedic principles. Maintain detailed records of customer interactions in the CRM system. Collaborate with the marketing and product teams to address recurring customer concerns. Assist in educating customers about the traditional relevance of products. Ensure a positive and empathetic customer experience in all interactions. Required Skills & Competencies Strong foundational knowledge of Ayurvedic principles, treatments, and herbal products. Good communication skills in Malayalam, English, and Hindi (preferred). Ability to explain complex Ayurvedic concepts in simple, customer-friendly language. Problem-solving attitude and customer-focused mindset. Basic computer literacy and CRM handling skills. Justification for Qualification Requirement In-depth Ayurvedic knowledge ensures accurate, trustworthy responses to customers. Better understanding of product relevance in traditional medicine. Enhanced customer trust through authentic, well-informed guidance. Educational Qualifications Candidates must have any one of the following qualifications: BAMS (Bachelor of Ayurvedic Medicine & Surgery) B.Pharm (Ayurveda) Ayurveda Nursing Any other 1-year or longer Diploma/Degree in Ayurvedic Sciences Job Types: Full-time, Part-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Work from home Work Location: In person