Office 365 Administrator L2

3 - 6 years

4 - 8 Lacs

Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

  • Provide L2 support for Exchange Online, SharePoint Online, OneDrive, Teams, and other O365 services.
  • Manage user accounts, licenses, and mail flow issues in Microsoft 365 Admin Center.
  • Troubleshoot issues related to mail delivery, calendar synchronization, Teams meetings, and SharePoint access.
  • Assist with mailbox migrations, hybrid configurations, and compliance policies.
  • Monitor service health and coordinate with Microsoft support for critical issues.
  • Maintain documentation and knowledge base articles for recurring issues.
  • Collaborate with L3 and security teams for escalations and incident response.

Preferred candidate profile

  • 3 to 5 years of experience in Office 365 administration and support.
  • Willing to work in 24 7 support model ensuring uninterrupted availability of Microsoft 365 services
  • Proficiency in Exchange Online, Teams, SharePoint, and OneDrive troubleshooting.
  • Experience with Microsoft 365 Security & Compliance Center.
  • Knowledge of PowerShell for O365 administration.
  • Familiarity with hybrid Exchange environments and Azure AD Connect.
  • Strong analytical and communication skills.
  • Microsoft 365 Certified: Modern Desktop Administrator Associate or O365 Administrator.
  • Experience with Microsoft Intune and Endpoint Manager.

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Net Access India Limited logo
Net Access India Limited

Information Technology and Services

Noida

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