Offer and Onboarding Senior Specialist

Job Description

Grade I - Office/ CoreResponsible for supporting HR Services delivery which may include providing payroll services, supporting internal HR and cross HR Delivery Centre operational and service management reporting, resolving complex queries or provide guidance on the organisational data change process and to process organisational data change requests and mass data uploads. Entity: People, Culture & Communications HR Group Job Description: We re modernizing and simplifying the way we run People and Culture in bp and our Global P&C solutions and services team is at the heart of new ways of working. Every effort is taken to ensure consistency and standardization of the HR processes across the globe. However, we understand that every country has its outstanding legal, fiscal and regulatory requirements and there is a need to support them. The purpose of the People Data Specialist role is to provide guidance and information to employees, managers and HR on sophisticated employee processes and data changes, across the breadth of the Workday processes. The specialist coordinates employee data changes and manages any associated cases such as changes to work schedules, location, compensation, etc Key Accountabilities: Support with the Global Offer and onboarding processes, ensuring to create optimum experience for the candidates and managers Implement and monitor the Quality framework to ensure Quality Assurance, Quality Audit, Quality improvement and Knowledge management initiatives are running effectively Work closely with other Regional Development Centres (RDCs) and the wider Services & Solutions to contribute to client and/or enhance relationships and ways of working Ensure that candidate, employee, and organization data integrity is maintained during the workforce Understand the relevant procedures and processes for the relevant businesses, as well as the internal processes. Perform the review and approval steps to ensure these are in line with policy and established. Deliver record and document image management services according to agreed processes Main point of contact for wider bp teams i.e. Talent Acquisition, Payroll, Benefits, Squads, etc. and external vendors Administration processing, following data management processes and procedures. Identify, raise and apply continuous improvements to services. Work closely with other Core People Services team members within the P&C Services to ensure that overall operational objectives are met, ideas shared and lessons learned. Investigate, liaise and resolve complex issues involving multiple systems and stakeholders. Ensure alignment to process maps and standard data input forms. Support team members in resolving operational issues and understanding processes. Support the resolution of business critical issues Support acceptance testing for P&C Services technology changes. Ensures proper documentation and compliance for internal controls and audits Identify, analyze and improve the existing process by recommending and implementing solutions in an innovative and logical manner Identify opportunities to improve service to deliver a better customer experience and better efficiency Essential Education: A minimum of a bachelor s degree (or equivalent), master s degree or equivalent. Minimum of 6+ years of meaningful experience in HR Shared services and preferably experience in the Workday system Prior experience in Organization and Employee data management roles Proficient knowledge of CRM systems, MS Office Shift timings: 12:30 to 9:30 PM IST (may change to the general shift) Location: Pune (WFO 3 days a week) We are an equal opportunity employer and value diversity at our company! We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation . Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Agility core practices, Analytical Thinking, Communication, Creativity and Innovation, Customer service delivery excellence, Customer Service Design, Data Management, Decision Making, Developing and implementing strategy, Discovered resource estimation and assurance, Employee and labour relations, Extract, transform and load, Global Perspective, Information Security, Leading transformation, Management Reporting, Managing change, Managing strategic partnerships, Measurement and metrics, Organizational knowledge, Performance and planning, Project and programme management, Stakeholder Engagement, Stakeholder Management {+ 2 more}