Background Verification Manager (BGV Manager)

Capgemini

9 - 13 years

12 - 14 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

bgv document verification employee verification background verification background screening address verification

Work Mode

Hybrid

Job Type

Full Time

Job Description

Role & responsibilities

Team Leadership, People Management & Operations:
Lead, mentor, and manage a team of background verification specialists. Ensure adherence to SLAs and compliance.
Vendor Management:
Monitor vendor performance through KPIs and regular audits. Resolve escalations and ensure timely delivery of services.
Audit & Compliance:
Maintain SOP & Policy documentation for all background verification activities.
Stakeholder Collaboration:
Liaise with TA, HR, legal, compliance, and external vendors to streamline verification processes.
Quality Assurance & Reporting:
Review verification reports for accuracy and completeness.
Process Improvement:
Identify gaps and Implement process enhancements to improve accuracy, speed, and compliance. Leverage automation tools and technology to streamline operations.

Preferred candidate profile

Min of bachelor's degree.
10+years of experience in background verification or compliance roles, with at least 2 years in a managerial capacity.
Strong knowledge of background screening regulations and best practices

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