O365 Admin

Shashwath Solution

4 - 9 years

11 - 19 Lacs

noida

Posted:3 hours ago| Platform:

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Skills Required

microsoft azure change management incident management aws itil operations management project management team management strategic sourcing customer service sharepoint microsoft teams technical support team leading procurement sla management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for an experienced O365 Admin to provide high-end technical and project-based support and consultation for Office365 Cloud services. The ideal candidate will be responsible for architecting, designing, and implementing solutions using various services offered by the Microsoft Office365 package.

Key Responsibilities:

Provide high-end technical and project-based support & consultation for Office365 Cloud services.
Architect, design, and implement solutions using different services & solutions offered by the MS Office365 package.
Handle Tier 3 operations for all Office365 workloads, primarily:o Exchange Onlineo SharePoint Onlineo Microsoft Teamso Security & Compliance
Assist Tier 1 & Tier 2 resources in addressing Office365-related issues.
Troubleshoot advanced Office365 issues and perform call backs to ensure issues are resolved within defined SLAs with appropriate solutions provided to the customer.
Update, share, and analyze daily, weekly, and monthly Office365-related ticket trackers.
Resolve global cross-functional or work-team issues.
Define key management routines and governance strategies to ensure effective business process execution.

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Shashwath Solution

Information Technology

Shashwath Solution

Pune, Chennai, Bengaluru

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O365 Admin