O2C Collections & Billing

Mark Makers Consultancy Services

3 - 7 years

5 - 6 Lacs

noida gurugram

Posted:1 week ago| Platform:

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Skills Required

otc collection b2b collection debt collection b2c collection accounts receivable us collection o2c cash application ar collection order to cash uk collection collections process collections credit collection dispute management international voice process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

1. Roles & Responsibilities

Handle end-to-end
B2B collections
for assigned customer accounts.
Follow up on overdue invoices via calls/emails to ensure timely payments.
Monitor
A/R aging reports
and drive reduction in past-due buckets.
Investigate and resolve
disputes, short payments, and deductions
.
Coordinate with internal teams (Billing, Sales, Customer Service) for issue resolution.
Provide customers with
invoices, statements, PODs
, and required documents.
Maintain updated notes and entries in ERP/collection systems (SAP/Oracle/HighRadius).
Prepare and share weekly/monthly reports on collections, aging, and DSO.
Maintain strong customer relationships while enforcing payment terms.

2. Requirements

Minimum
3+ years of experience in core O2C B2B Collections
.
Strong communication, negotiation, and customer-handling skills.
Hands-on experience with
ERP systems
such as SAP, Oracle, NetSuite, or HighRadius.
Good understanding of
Accounts Receivable
, aging buckets, and deduction management.
Strong Excel skills (Pivot Tables, VLOOKUP).
Ability to work in a fast-paced shared services/GCC environment.
Willing to work from
Gurgaon/Noida
as per business requirements.

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HR NEHA - 9560222937

HR SWASTI - 7428792333

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