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3.0 - 8.0 years
4 - 7 Lacs
noida, greater noida, delhi / ncr
Work from Office
Min. 3 yr exp. req. in O2C Collection Package upto 6.5 lpa Min. 5 yr exp. req. in O2C Collection (1+yr as Team handling) Package upto 9 lpa US SHIFT 1 side cab Graduate Notice: 0 - 30 Dm: yashika.imaginator@gmail.com / 7289094130
Posted 1 day ago
2.0 - 6.0 years
2 - 4 Lacs
mysuru
Work from Office
OTC Collection Skill-AR,Accounts Receivable,disputes Collection,Payment Collection,ERP,Investigation,Billing,Cash App,inance,Accounting Exp-3-5YRS In OTC PKG Upto-5.50LPA Loc-Mysore/Mysuru NP-Imm-30Days Karishma.imaginators@gmail.com Required Candidate profile OTC Collection, AR,Accounts Receivable, disputes Collection, Payment Collection,ERP, Investigation, Billing, Cash Application, SOX Control, finance, Accounting Location-Mysore/Mysuru NP-Imm-30Days
Posted 1 day ago
1.0 - 5.0 years
1 - 5 Lacs
bengaluru
Work from Office
Walkin drive for "S&F - Order Management at Mysore on 16 th Sep 2025 Greeting from Infosys BPM Ltd., You are kindly invited for the Infosys BPM:: Walk-In Drive on 16 th Sep 2025 at Mysore. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please mention Candidate ID on top of the Resume https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-223310 Interview Information: Interview Date: 16th Sep 2025 Interview Time: 09:30 Am till 12:30 Pm Interview Venue - Infosys BPM limited, Gate 2 in Mysore, Karnataka, India is No. 350, Hebbal Electronics City, Hootagalli, Mysuru, Karnataka 570027 Documents to Carry: Please carry 2 set of updated CV(Hard Copy). Please carry Face Mask**. Mandatory to carry PAN Card or Passport for Identity proof. NOTE: Candidates Needs to bring Pan card without fail for Assessment. Interview Information: Interview Date: 16 th Sep 25. Reporting Time: 09:30 AM till 11:00 AM Round 1 - Aptitude Assessment (10:00 AM to 12:00 PM) Round 2 - Technical interview Note - Post 11:30 AM (entry not allowed) Job Description: Job Location : Mysore Qualification : Any Graduate Shifts: Australia/New Zealand Notice Period : Immediate joiners to 30days Skillset 1 Order Management JD & Customer Service JD - 1 to 4 Years Key Responsibilities: Order Management: Manage and resolve customer inquiries related to orders, including tracking, shipping, and delivery issues Customer Service: Provide exceptional customer service via phone, email, and chat, ensuring timely and accurate resolutions to customer queries Order Tracking and Resolution: Investigate and resolve order discrepancies, including missing or damaged items, and communicate resolutions to customers. Communication: Communicate with internal team, such as warehouse and shipping to resolve order-related issues Problem Solving: Analyze and resolve complex customer complaints, escalating issues to management as necessary Process Improvement: Identify areas for process improvement and suggest solutions to enhance customer satisfaction and order management efficiency Data Entry and Record-Keeping: Accurately enter orders from Customer Order Form Requirements : 1. Experience: 1-2 years of customer service experience, preferably in Order Management 2. Skills: a. Excellent communication skills, problem solving and analytical skills b. Strong attention to detail and ability to multitask c. Proficiency in Microsoft Office d. Ability to work in a fast-paced environment and adapt to changing priorities 3. Language: Fluency in English (written and verbal) is required Skillset 2 OTC - Collections JD - 2 to 5 Years Key Responsibilities: Monitor and manage accounts receivable portfolio to ensure timely collections. Contact customers via email/phone to follow up on overdue invoices. Investigate and resolve payment discrepancies and disputes. Collaborate with internal teams (e.g., billing, cash application, sales) to resolve issues impacting collections. Maintain accurate records of collection activities and customer interactions. Prepare ageing reports and provide regular updates to management. Support month-end and quarter-end closing activities related to AR. Ensure compliance with company policies and SOX controls. Required Skills & Qualifications: Bachelors degree in finance, Accounting, or related field. 24 years of experience in OTC collections or accounts receivable. Strong understanding of the OTC process and ERP systems (e.g., SAP, Oracle). Excellent communication and negotiation skills. Ability to work independently and manage multiple priorities. Proficiency in MS Excel and reporting tools. Shift-Australia/New Zealand: 5:30 AM to 2:30 PM IST Preferred Qualifications: Experience working with international clients and multi-currency transactions. Exposure to shared services or BPO environments. Knowledge of unapplied cash and dispute management processes Regards, Infosys BPM Recruitment team
Posted 1 day ago
2.0 - 6.0 years
2 - 4 Lacs
mysuru
Work from Office
OTC Collection Skill-AR,Accounts Receivable,disputes Collection,Payment Collection,ERP,Investigation,Billing,Cash App,inance,Accounting Exp-3-5YRS In OTC PKG Upto-5.50LPA Loc-Mysore/Mysuru NP-Imm-30Days Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile OTC Collection, AR,Accounts Receivable, disputes Collection, Payment Collection,ERP, Investigation, Billing, Cash Application, SOX Control, finance, Accounting Location-Mysore/Mysuru NP-Imm-30Days
Posted 1 day ago
3.0 - 8.0 years
2 - 5 Lacs
hyderabad, gurugram, delhi / ncr
Work from Office
We're Hiring: Collections (B2B OTC Focus) Key Skills & Requirements: Excellent communication skills (verbal and written) with a neutral accent (suitable for international customers) Proven sales experience with a track record of upselling , cross-selling , or meeting sales targets Experience in B2B collections and familiarity with the Order-to-Cash (O2C) process Strong problem-solving skills with the ability to manage escalations and resolve disputes professionally Ability to multitask , managing customer queries, payment follow-ups, and sales leads simultaneously A customer-centric approach with the ability to build rapport and maintain strong client relationships Basic computer skills and hands-on experience with CRM systems , ERP , or ticketing tools Target-driven attitude and willingness to meet collection targets and performance goals Flexibility to work in rotational shifts , including weekends and holidays , based on customer geography Preferred Qualifications: Experience working with international B2B clients or in an international BPO environment Experience in blended roles involving customer service , collections , and sales Familiarity with AR follow-ups , invoice disputes , cash application , or other O2C sub-processes Preferred Qualifications: Experience working with international customers or in an international BPO setting Experience handling blended roles involving both customer service and sales To apply, email your resume to: [admin@spearheadps.com] For more details, contact: [9899080360]
Posted 2 days ago
2.0 - 7.0 years
3 - 5 Lacs
pune
Work from Office
Overview We are looking for a Collections Representative who would be responsible for leading all collection and dispute resolution activities in accounts receivable and related settlement processes. We are only looking for candidates having logistics/transportation or supply chain experience. In this role, you will be responsible for all the activities related to the Cash & Collection domain. On our team, you ll have the support to excel at work and the resources to build a career you can be proud of. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including medical insurance, life insurance, etc. We provide free transport facility Location : Pune Timing : 6:30PM 3:30AMWhat you ll do on a typical day: Collection specialist will manage a portfolio of $3M to $6M consisting of 350 to 550 customers Collections Specialist will engage regularly with assigned customers, via telephone and other forms of communication with customers to ensure the timely payment of invoices and assist with the resolution of any disputes or queries raised by customers. Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments. Provide correspondence and supporting documentation in a fast paced, goal-oriented collections department in a timely basis. Make outbound calls on outstanding accounts. Deliver exceptional customer experience in all interactions through inbound and outbound calls to meet goals. Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution. Resolve customer issues and complaints concerning billing disputes. Perform uploads to customer websites. Submit regular reports on the status of unpaid accounts and any repayment progress. What you need to succeed at XPO:At a minimum, youll need: Ability to work flexible hours ( 6:30PM to 3:30AM IST. ) Bachelor's in Accounting or Finance or Commerce 2 to 6 years related experience within the logistics or transportation domain (compulsory) within Order to Cash (OTC) primarily in Collections Strong communication skills - both verbal and written. Writes clearly and informatively. Edits work for spelling and grammar. Strong fluency/ expert-level user of Windows applications. Demonstrates ability to create complex formulas in MS Excel; create queries in company software applications. Thorough knowledge of internal company software applications applicable to position/ business unit such as and not limited to HRC, Oracle, ITSM-Service now, Looker etc. Able to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages Self-Motivated and enthusiasm to learn and grow Should be able to perform duties with minimum supervision Be part of something big
Posted 3 days ago
3.0 - 6.0 years
3 - 5 Lacs
hyderabad, gurugram
Work from Office
Roles and Responsibilities Manage collections process for various clients. Ensure timely resolution of customer queries related to orders, deliveries, and payments. Desired Candidate Profile Strong understanding of Collections Process, B2B Collection, B2C Collection. Experience working on US Process (US Collection) is an added advantage. 3+ of experience in International Collections.
Posted 3 days ago
2.0 - 5.0 years
2 - 4 Lacs
mysuru, bengaluru
Work from Office
Hiring for OTC Exp- Min 2yr. Package- upto5.5LPA Working Location- Mysuru Interview location- Bangalore SKILLS:- Order to cash, Billing, Cash application, Account receivable, Payments Anushika anushika.imaginators@gmail.com 9211073262
Posted 6 days ago
2.0 - 7.0 years
2 - 7 Lacs
noida, ghaziabad, new delhi
Work from Office
Salary upto 50,000 CTC + good incv 1+ year of International collections experience mandatory Need A+++ Spoken English Work from office 5 days working Self travel No Cabs US Shifts sat sun off Immediate joiners Call or Whatsapp Faiz @ 90550 76601
Posted 1 week ago
2.0 - 5.0 years
3 - 5 Lacs
noida
Work from Office
Role & responsibilities Accounts Payable (AP): Process vendor invoices and ensure timely payments. Perform 3-way matching of PO, invoice, and GRN. Resolve vendor queries and discrepancies. Monitor aging reports and ensure compliance with payment terms. Support month-end accruals and provisioning. Accounts Receivable (AR) & Collections: Generate customer invoices and ensure timely dispatch. Monitor receivables and follow up for collections. Maintain customer aging reports and escalate overdue accounts. Coordinate with sales and customer service teams for dispute resolution. Apply receipts and reconcile customer accounts. Record to Report (RTR): Post journal entries for accruals, prepayments, and adjustments. Perform GL reconciliations and ensure accuracy of financial data. Support month-end and year-end close activities. Assist in preparation of financial statements and reports. Ensure compliance with internal controls and audit requirements. Preferred candidate profile Minimum 2 years of relevant experience in AP/AR-Credit Control/Collection, and RTR. Strong understanding of accounting principles and financial processes. Excellent communication and negotiation skills. Proficiency in MS Excel and ERP systems. Ability to work independently and meet deadlines. PERKS AND BENEFITS- Salary up to 5 LPA (depending upon last drawn and experience)- 5 days working- Both Sides transport till further update (within the hiring grid)- Monthly incentives (post completion of training) NOTE- Do not carry any electronic items like Laptop and Pen drive. MANDATORY DOCUMENTS - Please carry hardcopy of your Resume, AADHAR card, Photocopy of PAN Card and 2 recent passport Size photograph along with you. Entry would not be allowed into the premises without the above-mentioned documents.
Posted 1 week ago
3.0 - 8.0 years
2 - 6 Lacs
kolkata
Work from Office
Order To Collection Salary : Upto 6 LPA Cabs : One Side Location : Kolkata Week Off : Sat/Sun Working Days : 5 Shifts : US Night Graduation Mandatory For More Queries Whtsapp Your CV HR Sarabjeet@8882003944 Required Candidate profile Please Note : Domestic/Backend/Irrelevant Exp Will Not Be Entertained Any Grad With Minimum 3 Years Of Exp Into Collections Can Apply For More Queries Whtsapp Your CV HR Sarabjeet@8882003944
Posted 1 week ago
1.0 - 5.0 years
3 - 5 Lacs
gurugram
Work from Office
India's No. 1 IT Company is hiring for B2B Collection Process 10+2+3 Regular (Commerce Background) 1 To 5 yrs Exp in Internattional Collection, OTC Knowledge preffered, Airline Collection For More Connect- Pooja- 9911988774 Anjali- 9599611572
Posted 1 week ago
2.0 - 5.0 years
3 - 4 Lacs
mysuru
Work from Office
Hiring for OTC Exp- Min 2yr. Package- upto5.5LPA Location- Mysuru SKILLS:- Order to cash, Billing, Cash application, Account receivable, Payments Anushika anushika.imaginators@gmail.com 9211073262
Posted 1 week ago
3.0 - 5.0 years
3 - 7 Lacs
chennai
Work from Office
Role & responsibilities HCLTech Mega Walk-In Drive OTC Dispute Management | 4-8 Yrs Exp | Chennai We are hiring experienced professionals for the role of at OTC Dispute Management / OTC Collections / Account setup HCLTech Interview Location: HCL Technologies Ltd, Tower 4 No. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai - 600119 Interview Date: 5th Sept 2025 ( Friday ) Interview Time: 10:00 AM 3:00 PM Work Location: Chennai HR SPOC: Harish. K Experience Required: 4 -11 Years (only eligible) Shift : US Shift Notice Period: Immediate Joiner to 30 Days JOB Description : OTC Collections & Dispute Management Lead resolution of high-value or complex disputes. Act as a point of contact for escalations from analysts and associates. Conduct deep-dive analyses on dispute drivers and financial impact. Develop and refine SOPs based on evolving business needs. Liaise with legal and compliance teams for sensitive cases. Drive automation initiatives in dispute tracking and resolution. Mentor junior team members and conduct quality reviews. Represent the dispute team in cross-functional meetings. Stakeholder Management Handle escalations and communicate with senior stakeholders. Advanced Reporting Build and interpret complex dispute metrics. Project Management – Lead initiatives to reduce dispute cycle time. Compliance Expertise – Navigate legal and regulatory frameworks. Mentorship – Guide junior team members and review their work. Tool Proficiency – Use ERP/CRM systems (e.g., SAP, Oracle) for dispute tracking. Change Management – Support implementation of new policies or tools.
Posted 1 week ago
2.0 - 7.0 years
5 - 6 Lacs
hyderabad
Work from Office
Minimum 2 years of International Voice exp. 3+ years exp in Otc collection b2b collections. Only grads can apply. 1 side cab & 1 side shuttle 5 days- US shift. Virtual interview. Location- Hyderabad Contact-9220771924 Akanksha Required Candidate profile Excellent Communication Graduate Mandatory
Posted 2 weeks ago
2.0 - 7.0 years
5 - 6 Lacs
hyderabad
Work from Office
* Minimum 2 years of International Voice exp. * 3+ years exp in Otc collection b2b collections. * Only grads can apply. * Both ways cab. * 5 days- US shift. * Virtual interview. * Location- Hyderabad. CONTACT- 92112 07978
Posted 2 weeks ago
2.0 - 4.0 years
3 - 4 Lacs
bengaluru
Remote
Role & responsibilities Job Title: Accounting Services Analyst (Order To Cash) Job Location: Remote job (Base location: Bangalore) Working days: 5 days Shift timings: Rotational shift (Majorly evening shift) Interview: Virtual rounds Ideal Candidate Profile: Min 2 plus yrs of experience in French and O2C Role: Accounting Services Analyst Language Requirement: B2 level or higher proficiency in French. Experience: Open to freshers and experienced professionals. What Youll Do: Assist in day-to-day accounting operations. Liaise with French-speaking clients and stakeholders. Provide language support in processing transactions and financial documentation. Maintain accurate records and ensure compliance with company policies. Interested candidate please apply if you have French language certificate B2 or higher. Also share your profile to chidananda@manpower.co.in; Best Regards, HR team Manpower Group Preferred candidate profile
Posted 2 weeks ago
2.0 - 7.0 years
2 - 7 Lacs
noida, ghaziabad, new delhi
Work from Office
Salary upto 50,000 CTC + good incv 1+ year of International collections experience mandatory Need A+++ Spoken English Work from office 5 days working Self travel No Cabs US Shifts sat sun off Immediate joiners Call or Whatsapp Faiz @ 90550 76601
Posted 2 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
chennai
Work from Office
HCLTech Walk-In Drive OTC Collections Specialist | 2-8 Yrs Exp | Chennai (24 Aug) Interview Date: 2nd Sep Interview Time: 9:30 AM 2:00 PM HR SPOC: Sobiya Experience Required: 2 -10 Years (only eligible) Shift: US Shift Notice Period: Immediate Joiners Carry a copy of your updated resume. Bring a valid government ID proof (Aadhaar/PAN/Driving License). Arrive at the venue between 10:00 AM to 3:30 PM for registration Background, skills, experience, and qualifications:- A minimum of 2 years experience within an OTC Collections team (Required) Should have Finance background. Preferably B.com and MBA (Finance) graduates Excellent communication skill (Oral and written) Willing to work in Night shift Proven track record in meeting targets and SLAs PC literacy, particularly in MS Office Demonstrate a customer focused orientation. Strong negotiation skills Project methodology experience Excellent analytical and problem-solving skills Role specific competencies and requirements:- Fluency in (English), both written and verbal. Results / Target driven. Self-motivated and willing to learn new skills. Commitment to developing oneself and desire to develop others. Good listening skills Team Player Ability to work on own initiative. Adaptable to a changing environment & flexible with regard to working patterns. Excellent Customer Care skills Leadership & People Management Skills. Major Responsibilities: - Collection of all complex/high profile accounts in the portfolio following the defined collection strategy and accountability of aged receivables as per defined metrics/SLAs Implementation of service stops/ remove stops according to process. Review of UMCC and on account payments as per ICMP guidelines Identify the potential write-offs for clearing aged debts. Accountability for debt and cash targets achievement on a quarterly/monthly basis Timely and correct dunning process + handover of insolvent customers/ customers unwilling to pay to legal collections. Detection and help for process improvement opportunities for collection + system improvements. Where technical knowledge gaps have been identified through the review process, the job holder will work with the Administrators and the respective Team leader to aid in the closure of that gap. Responsible for new process implementation within the teams Ensure adherence to process and strategies that will allow best in class results in a controlled environment.
Posted 2 weeks ago
2.0 - 6.0 years
2 - 5 Lacs
hyderabad, uppal
Work from Office
Roles and Responsibilities : Manage end-to-end OTC processes, including billing, invoicing, and collections Handle international customer queries via voice (inbound/outbound) Perform credit checks and manage credit limits Resolve payment discrepancies and follow up on outstanding balances Maintain customer master data and ensure compliance Work closely with internal teams to ensure smooth operations Preferred candidate profile Strong communication skills (written and verbal) Hands-on experience in OTC/Collections Knowledge of ERP tools (SAP/Oracle preferred) Proficiency in MS Excel Willingness to work in international time zones, if required
Posted 2 weeks ago
1.0 - 5.0 years
3 - 6 Lacs
gurugram, delhi / ncr
Work from Office
Hi We are hiring for Leading ITES Company for Collection Process (Accounts Receivable) Overview : B2B collection refers to the process of collecting payments from one business (the buyer or client) to another business (the seller or service provider) in a Business-to-Business (B2B) transaction. It typically involves managing accounts receivable - money owed for products or services provided on credit. Key skills- a) Any Graduate b) Minimum 1 year Collections Experience To Apply for Collection Role in Gurugram. Click the below link https://outpace.in/job/associate-sr-associate-collections/ To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >In the Location Option Select Others >When BoT Asks you to enter job code, Enter 34 Job Description- 1. Should have prior experience in collections 2. Accounting knowledge would be an added advantage 3. Excellent interpersonal skills 4. Excellent communication Skills (verbal and written) with an inclination towards achieving customer satisfaction. 5. Working knowledge of SAP system/environment would be preferable 6. Working knowledge of MS Office products (Excel & Word) Reviewing list of accounts allocated and strategize accordingly. Review and Analyze customer account and prepare an excel spreadsheet statement before contacting the customer. Contact Customer through available mediums (phone calls/ emails etc) Achieve daily customer contact/collection targets as per defined performance metrics Ensure adherence to service quality procedures when performing collection activities
Posted 3 weeks ago
3.0 - 8.0 years
4 - 9 Lacs
chennai
Work from Office
HCLTech Walk-In Drive OTC Collections Specialist | 2-8 Yrs Exp | Chennai (24 Aug) Interview Date: 24 Aug 2025 Interview Time: 9:30 AM 2:30 PM Interview Venue: HCLTech, Tower 4, Elcot SEZ Special Economic Zone, 602/3, 138, Shollinganallur, Chennai, TamilNadu 600119. HR SPOC: Jefferson G Experience Required: 2 -8 Years (only eligible) Shift: US Shift Notice Period: Immediate Joiners Carry a copy of your updated resume. Bring a valid government ID proof (Aadhaar/PAN/Driving License). Arrive at the venue between 10:00 AM to 3:30 PM for registration Background, skills, experience, and qualifications:- A minimum of 2 years experience within an OTC Collections team (Required) Should have Finance background. Preferably B.com and MBA (Finance) graduates Excellent communication skill (Oral and written) Willing to work in Night shift Proven track record in meeting targets and SLAs PC literacy, particularly in MS Office Demonstrate a customer focused orientation. Strong negotiation skills Project methodology experience Excellent analytical and problem-solving skills Role specific competencies and requirements:- Fluency in (English), both written and verbal. Results / Target driven. Self-motivated and willing to learn new skills. Commitment to developing oneself and desire to develop others. Good listening skills Team Player Ability to work on own initiative. Adaptable to a changing environment & flexible with regard to working patterns. Excellent Customer Care skills Leadership & People Management Skills. Major Responsibilities: - Collection of all complex/high profile accounts in the portfolio following the defined collection strategy and accountability of aged receivables as per defined metrics/SLAs Implementation of service stops/ remove stops according to process. Review of UMCC and on account payments as per ICMP guidelines Identify the potential write-offs for clearing aged debts. Accountability for debt and cash targets achievement on a quarterly/monthly basis Timely and correct dunning process + handover of insolvent customers/ customers unwilling to pay to legal collections. Detection and help for process improvement opportunities for collection + system improvements. Where technical knowledge gaps have been identified through the review process, the job holder will work with the Administrators and the respective Team leader to aid in the closure of that gap. Responsible for new process implementation within the teams Ensure adherence to process and strategies that will allow best in class results in a controlled environment.
Posted 3 weeks ago
3.0 - 8.0 years
2 - 6 Lacs
hyderabad
Work from Office
Order To Cash Collection Domain Salary : Upto 6.5 LPA Location : Hyderabad Cabs : One Side Week Off : Sat/sun Shifts : Fixed Night Working Days : 5 Grdauation : Mandatory For More Queries Whatsapp Your CV HR Sarabjeet@8882003944 Required Candidate profile Any Grad With Minimum 3 Years Of Exp Into Collection Can Apply Please Note : No Domestic Or Backend Exp Will Entertain For More Queries Whatsapp Your CV HR Sarabjeet@8882003944
Posted 3 weeks ago
1.0 - 6.0 years
4 - 6 Lacs
noida
Work from Office
Excellent communication skills with minimum 6 months US collections experience One-Side Drop+1 time meal (Night Shift) 5 Day working || 2 off For more details call or whatsApp Sr Hr Sanjana@9999129207 NOTE :- Only US collection experienced required Required Candidate profile Candidates must be from international collection voice background
Posted 3 weeks ago
3.0 - 8.0 years
6 - 9 Lacs
hyderabad, uppal
Work from Office
MASS HIRING FOR TEAM LEADER & ASSISTANCE MANAGER FOR B2B COLLECTION PROCESS SALARY UP TO 9 LPA + INCENTIVES + YEARLY BONUS + 5 DAYS WORKING + FREE CABS. Call HR KABIR TO Schedule Your Interview @ 9001000060 Drop your Resume:- kabir@virtueplacement.com JOB SUMMARY:- Under direct supervision, collects and maintains basic credit information. Assists in review and verification of overdue accounts. Contacts costumers to confirm outstanding payments and renews credit information to help minimize outstanding debts. Requires a high school diploma or its equivalent. Works under moderate supervision. Role & responsibilities:- - Monitors past due invoices and make a high-volume of collections contacts via phone, e-mail, or customer portals. - Works with the customer to determine root cause of dispute for unpaid or short-paid invoices. Identifies and documents detailed reason. - Performs customer account reconciliations, including research of unapplied cash, and credits and unearned discounts. - Evaluates collectability of unearned cash discounts, finance charges, small dollar invoices, etc. and performs write-offs of uncollectable amounts within their level of authority. - Obtains appropriate credit information to rate credit worthiness of new and existing accounts within assigned portfolio. - Works cross-functionally with sales, operations, finance, contract administration, and customer master administration teams to gather and review documents, including purchase orders, credit applications., and loads into contract tracking tool for approval by financial services management and partners. - Reviews orders on credit hold by assessing credit worthiness of customers, including financial ratings, open invoices, in-process payments and backlog, and makes recommendations for order release to supervisor. Preferred candidate profile:- 3-8 years of B2B collections & International Voice Experience , Follow up on payments, scheduling the meet with the clients. Solid interpersonal skills and ability to clearly communicate in person and on the phone. Team player self starter with the ability to work independently Effective time management skills to handle the diverse and challenging position Proven ability to successfully negotiate and resolve disputes with customers. Oracle systems experience highly preferred Immediate Joiner & 30 Days notice Only. Proficient in MS Office applications, especially in MS Excel Very Good Written and Verbal Interpersonal skills B2B Collections & International Voice experience is mandatory. Perks and benefits:- 5 Days Working Fixed Off Paid Off Free Cabs Medical Facilities Yearly Bonus Call HR KABIR TO Schedule Your Interview @ 9001000060 Drop your Resume:- kabir@virtueplacement.com Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained.
Posted 3 weeks ago
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