4 Nri Product Jobs

Responsible for including HNI customers into the HNW Program and offering them a superior customer experience to enhance the profitability of the relationship by increasing the relationship size, cross-selling the right products, acquiring family accounts, retaining, and enhancing the relationship. The Relationship Manager (RM) is also responsible for acquiring new Bank's HNW relationships. To be a one-point contact for all their financial needs and services, thus enhancing the current relationship value and wallet share which will further increase profitability from these relationships. Liaising with branch staff to flag eligible customers from the HNW portfolio. Acquire new customers who meet product criteria. Regular interaction with the customer to build rapport and understand and update the profile. Enhance the overall value/book size of the portfolio. Maintain the overall quality/hygiene parameters of the portfolio. Cross-sell products of the bank based on the customer's needs. Joint calls being done along with the Supervisor as per the defined process. Advisory services to be offered based on the requirement. Achieving MTD and YTD Revenue Targets. Attrition control of customers. Ensure KYC/AML norms are adhered to at all points in time. Ensure that norms are adhered to for individual workstations. Look for opportunities to cross-sell any other product of the Bank to ensure that the Bank is a one-stop-shop and solution for all banking needs of the HNW Customer. Sales to family members and associates (all network). Ensure that optimal levels of income generation are reached. Product penetration and contribution towards focused products. Ensure quality customer service is delivered. All customer queries and complaints are being resolved within TAT. The customer is informed about any regulatory or process change. Keep the customer updated on program features. Ensure timely customer communication on requests and concerns raised. Proactive complaint management through feedback from customers. Promoting all direct banking channels and ensuring that the customer is utilizing the same. Ensure a smooth transition of handover/takeover of the portfolio. Key Skills required include Sales and Influencing Skills, Banking Product & Process Knowledge, NRI Product and Regulatory Knowledge, Planning and Organizing Skills, Good Communication Skills, Knowledge of Competition & Current Trends in the Financial Industry, IRDA Certification, NCFM Certification (Optional), Exposure to the Portfolio Management segment.,

As a Relationship Manager, your primary responsibility is to bring High Net Worth Individuals (HNI) into the HNW Program and provide them with an exceptional customer experience to maximize the profitability of the relationship. This involves increasing the relationship size, cross-selling relevant products such as Education loans, real estate, and housing loans, acquiring family accounts, and retaining and enhancing the overall relationship. You will serve as the main point of contact for all their financial needs, aiming to enhance the value of the current relationship and increase profitability. Your role includes managing the HNW Portfolio through activities such as acquiring, enhancing, deepening, and retaining customer relationships. This involves collaborating with branch staff to identify eligible customers from the HNW portfolio, acquiring new customers meeting product criteria, maintaining regular interactions to understand customer profiles, increasing the overall value of the portfolio, and ensuring portfolio quality and hygiene standards. Additionally, you will cross-sell bank products based on customer needs, conduct joint calls with a Supervisor, provide advisory services, and work towards achieving revenue targets and customer retention. In terms of Operations, Marketing, and Processes, it is crucial to adhere to KYC/AML norms and workstation standards at all times. You are expected to focus on increasing the wallet share by identifying opportunities for cross-selling various bank products, ensuring income generation, and contributing towards product penetration. Customer service plays a vital role in your role, where you must ensure the delivery of quality service, resolve customer queries and complaints promptly, keep customers informed about any changes, and promote the usage of direct banking channels. Key skills required for this role include Sales and Influencing Skills, Banking Product & Process Knowledge, NRI Product and Regulatory Knowledge, Planning and Organizing Skills, Good Communication skills, awareness of Competition & Current trends in the financial Industry, IRDA Certification, and optionally NCFM Certification. Exposure to Portfolio Management segment will be an added advantage to excel in this position.,

Roles And Responsibilities Job Purpose Responsible for including HNI customers into the HNW Programe and offering them a superior customer experience to enhance the profitability of the relationship by increasing the relationship size, cross selling the Right products, acquiring family a/c's ,retaining and enhancing the relationship. The RM is also responsible for Acquiring new Bank's HNW relationships. To be a one point contact for all his financial needs and services, thus enhancing current relationship value and wallet share which will further increase profitability from these relationships. (HNW Portfolio Management - Acquiring, Enhancing, Deepening and Retention) Liaising with branch staff to flag eligible customers form HNW portfolio Acquire new customers who meet product criteria Regular interaction with the customer to build rapport to understand and update the profile. Enhance the Overall value/book size of the portfolio Maintain the overall quality / hygiene parameters of the portfolio Cross selling products of the bank based on the customer need Joint calls being done along with Supervisor as per defined process Advisory services to be offered based on the requirement Achieving MTD and YTD Revenue Targets Attrition control of customers Operations, Marketing & Processes Ensure KYC / AML norms are adhered to at all points of time Ensure that norms are adhered to for individuals workstation Increase In Wallet Share Look for opportunities to cross sell any other product of the Bank, to ensure that Bank is a one stop shop & solution for all banking needs of the HNW Customer Sales to family members and associates (all network) Ensure that optimal levels of Income generating is reached Product Penetration & contribution towards focused product Customer Service Ensure quality customer service is delivered. All customer queries and complaints are being resolved within TAT. Customer is informed about any regulatory or process change. Keep the customer updated on program features. Ensure timely customer communication on requests and concerns raised. Proactive complaint management through feedback from customers. Promoting all direct banking channels and ensuring that the customer is utilizing the same Ensure smooth transition of handover/takeover of the portfolio Key Skills Sales and Influencing Skills Banking Product & Process Knowledge NRI Product and Regulatory Knowledge Planning and Organizing Skills Good Communication skills Knowledge of Competition & Current trends in financial Industry. IRDA Certification NCFM Certification (Optional) Exposure to Portfolio Management segment,

Job Name & (Business Unit) : Personal Banker Retail Branch Banking Job Location - Sector 6, Charkop-Branch Job Purpose - Responsible for Classic portfolio management by acquisition of new Classic customers and enhancement of the relationship by cross-selling products and services as per the profile & need of the customers. Acquiring family accounts and deepening the size of the relationship and retention of the customers by providing the best possible services and being the dedicated point of contact for these customers. So that We become the primary banker for these Classic relationships and maximize the share of wallet of these customers. Job Responsibilities - Maintain Daily Sales Report .CH 106 and CH 104 Calling o Structured bundled offering of Products and Services to the customer within the defined time line . Utilizing the sales resources (BDR/COEX) for optimal sales support ,Penetration of FD to unique customers .Using Data-mine for cross-selling Sales of various Credit Cards ,Activation , Pitch for enhancement of limits . Promote active usage of credit cards Ensure that the customer avails of add-on card for his family members Sales of Third Party Products to the customers o MF/Insurance/RBI Bonds o Ensure that requisite certifications are done (NISM V-A) . Maintain the list of active and inactive customers for both CA and SB and engage with the customers for balance build up and cross sell. Calling of customers who have not transacted and know the reasons. o Escalate to BM / Product on any change in market situation / threat from competition due to which customers have stopped operations. Corporate Salary: Calling on customers who transfer their salary a/cs to other banks immediately on credit . Manage the benchmark no. of customers in the portfolio • Extend Classic benefits to customers basis identification in eligibility lists/ LTR Ensure that individual customers are grouped and Customer To Group (CTG) Ratio is maintained on the portfolio . Banking Product & Process Knowledge • NRI Product and Regulatory Knowledge Ensure certification of documentation required for opening and maintaining customer accounts • Error free documentation for all account opening and all customer instructions (Stop payments, FD Closure, etc) Maintaining Tatkal kits as per laid down process As a locker custodian ensure that locker allotment and all other related operations is as per prescribed process