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Non Voice Executive

2Coms Consulting Pvt Ltd.

0 - 31 years

0 Lacs

Airoli, Navi Mumbai

Posted:6 days ago| Platform: Apna logo

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Skills Required

analytics technology efficiency chat support data reports communication excel word powerpoint timing

Work Mode

Remote

Job Type

Full Time

Job Description

Job DescriptionExciting Opportunity for Non-Technical Graduate Freshers in a leading MNC @Mumbai-Airoli location Job Description: Utilize knowledge in analytics and technology to enhance operational efficiency for NON VOICE processes in an MNC. Implement operational improvements for team members. Job Role: Provide email and chat support to the company's clients. Manage backend data for customers and upkeep reports. Ensure satisfactory resolution of customer inquiries. Address customer complaints and escalate them to a supervisor when necessary. RequirementsRequirements: Excellent verbal and written communication skills are mandatory. Non-technical graduates from 2023 & 2024 Pass-out only. Diploma and Technical (BE, BTECH, BSC, BCA) graduates are not eligible to apply. Basic or good knowledge of MS Office (Excel, Word, and PowerPoint) is required. Willingness to work night shifts (US shift timings). All mark sheets until the last semester of graduation without any backlog/arrears, Aadhar card, and PAN card are required. Note: Candidates should reside within 30 km from Airoli. Shift Timing: 5:30 pm to 3:00 am, with 2 rotational weeks off. BenefitsSalary Offered : Freshers - 19650 CTC per month PF ESI BOTH WAY CAB WORK FROM OFFICE

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