Posted:23 hours ago|
Platform:
On-site
Full Time
Job Profile/Responsibilities –
Handling the International/National Voice call (VOIP, SIP) issues such as Call failure, ASR, ACD, High PDD, FAS, No RBT Mute Call, NLD/ILD Roaming caller issue, CLI issue, one way speech, Packet Drop, Telecom protocols Analysis (SS7, SIP) & Monitoring of alarm and Escalation to concerned Carrier.
▪ Operation and Maintenance of Network.
▪ Traffic/Alarm Monitoring▪ Submitted KPI reports (for SMS, Voice ,ACD etc)▪ Raising Fault tickets to Customer Complaints▪ Resolve the issue within SLA.
Freshers can also apply with technical knowledge
Job Type: Full-time
Pay: ₹300,000.00 - ₹450,000.00 per year
Benefits:
Experience:
Work Location: In person
Manopree Telecom Pvt LTD d
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