Network Security Engineer

Amazure Technologies Pvt Ltd

3 years

0 Lacs

pune maharashtra india

Posted:9 hours ago| Platform:

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Skills Required

network security support configuration firewall management monitoring maintenance checks compliance zscaler tuning troubleshooting architecture design planning escalation training resolve service documentation tcp ip ipsec routing networks cisco

Work Mode

On-site

Job Type

Contractual

Job Description

Responsibilities
Troubleshooting:
Handle escalated technical issues related to firewalls, VPNs, and general network connectivity that L1 support cannot resolve.
Policy and Configuration Management:
Review, modify, add, and delete firewall rules and policies according to client change management processes.
Optimize firewall rule sets for improved security.
Configure and manage Palo Alto products like PAN-OS and GlobalProtect.
Monitoring and Maintenance:
Monitor firewall availability, CPU, and memory utilization.
Perform regular system maintenance, health checks, and apply necessary patches and upgrades.
Perform daily backups of firewall configurations.
Security and Compliance:
Monitor network traffic for suspicious activities and respond to security threats.
Implement and monitor security measures to ensure compliance with standards.
Zscaler :
Implementation and configuration
:
Deploy, configure, and maintain Zscaler services like ZIA, ZPA, and ZDX. This involves setting up policies and fine-tuning configurations for different user types.
Troubleshooting
:
Provide level 3 support for major incidents, troubleshoot complex network and security issues, and perform tasks like analyzing security logs and packet captures.
Architecture and design: Develop high-level architectural designs for Zscaler implementations, and guide strategic planning for cloud security.
Policy and standards: Define global standards, policies, and procedures for Zscaler services.
Support and Collaboration:
Act as an escalation point for L1 support, providing guidance and training to junior engineers.
Coordinate with other IT teams, vendors, and customers to resolve issues.
Manage incidents, service requests, and problems to meet Service Level Agreements (SLAs).
Documentation: Document solutions, maintain accurate records, and keep network diagrams and policies up to date.

Qualifications
Experience:
Typically requires 3-5+ years of experience in network or security support, with hands-on experience specifically with Palo Alto firewalls.
Technical Skills:
Deep understanding of TCP/IP, VPNs (IPsec, SSL), and routing protocols.
Proficiency in Palo Alto Networks products (PAN-OS, GlobalProtect).
Familiarity with other security devices like Cisco routers and switches, and Fortinet is often a plus.
Experience with change management and ticketing systems is crucial.

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