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Agilysys Technologies India
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Network Operation Engineer

Network Operation Engineer

Agilysys Technologies India

2 - 7 years

5 - 9 Lacs

chennai

Posted:15 hours ago| Platform:

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Skills Required

procurement service management analytical skills hospitality root cause analysis network operations incident management property management operations remedy

Work Mode

Work from Office

Job Type

Full Time

Job Description

Handle critical incidents and escalations within the NOC
Identify and assess the impact of incidents.
Coordinate with other teams and vendors to resolve incidents.
Restore normal service operation as quickly as possible.
Communicate incident status and resolution to stakeholders.
Participate in incident post-mortems and root cause analysis.
Assist in maintaining incident management process and procedures.
Ensure compliance with industry best practices and standards such as ITIL.
Provide regular reports on incident management performance and activities.
Ensure that incident management process and procedures are able to meet the needs of the organization in the event of a disaster or other emergency.

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Agilysys Technologies India

Technology / Software Development

Bangalore

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Network Operation Engineer