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For Employers

Network Engineer

OrbiTouch HR (orbiTouch outsourcing pvt ltd)

6 years

0 Lacs

noida uttar pradesh india

Posted:4 hours ago| Platform:

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Skills Required

network support monitoring analysis stability management compliance service automation troubleshooting communication coordination

Work Mode

On-site

Job Type

Full Time

Job Description

Urgent Hiring for EMS Engineer in Noida.

Job Description – EMS Engineer

Experience: Min 6 Years

CTC: upto 12LPA (depend on the interview)

Location: Noida

Working day - 5 days (9to6pm)

Job Summary

We are looking for an experienced EMS Engineer (L3 level) to manage, monitor, and support enterprise monitoring systems. The candidate will be responsible for handling critical incidents, root cause analysis, and ensuring system stability for ongoing projects.

Roles & Responsibilities

Monitor and manage EMS tools to ensure system availability and performance.
Handle Incident, Problem, and Change Management activities at L3 level.
Perform Root Cause Analysis (RCA) for critical and recurring issues.
Manage escalations and coordinate with internal and external stakeholders.
Provide support for critical production issues and ensure timely resolution.
Work closely with project and operations teams for continuous improvement.
Ensure compliance with defined SLAs and operational processes.

Technical Skills & Tools

EMS Monitoring Tools
OpenText
NNMi (Network Node Manager i)
NA (Network Automation)
UCMDB
OBM (Operations Bridge Manager)
SMAX (Service Management Automation X)
OO (Operations Orchestration)

Required Skills

Strong troubleshooting and analytical skills.
Ability to handle critical issues independently.
Excellent communication and coordination skills.
Experience working in enterprise IT environments.

Preferred Skills

Experience in large-scale enterprise monitoring environments and exposure to multi-vendor infrastructure will be an added advantage

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Network Engineer