Navigator Project Manager

Job Description

Responsibilities (how we will measure success) • Working within Business Architecture & Solution Design for our critical and proprietary global workflow platform, reporting into the Product Manager • You will be responsible for the ongoing project management of large-scale technical rollouts or deployments e.g. new global upgrades • You will be an excellent communicator and work with many international stakeholders to ensure internal and client facing teams are aware of implementation progress. Strong written communication skills to document progress, decisions and change requests • You will manage sprint planning and hold technical team to account • You will oversee testing of deployments and BAU bug fixes and requests • You will manage retrospectives • You will drive the communications plans for the platform • You will engage with the business on the product leveraging support from the product manager • You will lead inputs for steering committee / product committee in relation to ongoing projects and technical developments • You will have a hands-on approach, with knowledge of the platform and the business to enable standalone discussions with the business on detailed business requirements • You will work with remote and international colleagues to investigate any problem statements and new opportunities, seeking effective business solutions through improvements in either business processes or the platform • You will help drive communications around the platform ensuring stakeholders are aware of success stories and the benefits being driven internally and with clients Tasks (what does the role do on a day-to-day basis) • Take overall responsibility for managing the project implementations, working with many international stakeholders to drive progress • Project Manage Deployments in Agile sprints, helping the delivery manager and product manager understand the business urgency or priorities of requests for managing in the product backlog • Lead inputs and presentations for the preparation of the Product Committee and Steer Co meetings, informing and consulting international stakeholders on plans and questions for decision • Lead training calendars and maintenance of related training materials for the wider business, engaging with teams to ensure ongoing enhancements as needed • Work closely with the wider Operations & Technology teams based across 14+ countries to manage and oversee projects • Facilitate stakeholder meetings and workshops, and present findings and actions both verbally and in writing to the business • Help drive the platform embedding, ensuring data quality and maintenance is at the forefront of our stakeholders minds and all the relevant reports are being utilised • Support progression, development and mentoring of more junior team members internationally • Support discussions with other global platform teams across departments on alignment, integrations and best practice • Consider opportunities and potential risks attached to suggestions you make