National Manager-Digital Sales

As a Digital Business Head at our organization, you will be responsible for driving business growth through digital and alternative channels such as Internet Banking and Mobile Banking. Your role will involve establishing channels to leverage new innovations and potential future growth opportunities through partnerships with FinTech companies, startups, accelerators, and other relevant entities. It will be crucial for you to foster a culture of innovation within the organization. Your responsibilities will encompass overseeing the entire spectrum of digital innovation and new initiatives within the bank. This includes ideating, prioritizing, and implementing innovative concepts and strategic projects with a focus on customer acquisition, cost savings, revenue generation, enhancing customer experience, operational efficiencies, employee engagement, and collaboration across departments. You will collaborate with various teams and stakeholders within the bank to ensure the offering of sustainable digital business solutions. Additionally, you will lead the implementation of digital solutions to enhance employee engagement and productivity, as well as streamline internal processes. Evaluating FinTech companies and startups for viable and ROI-driven solutions will be part of your role. In the customer domain, you will work closely with the marketing team to conduct customer research and address their current and future needs effectively. Evaluating third-party collaborations for API-based banking and forming partnerships with digital solution providers to improve targeted business metrics and employee-focused metrics will be key areas of focus. You will also be tasked with creating innovation-focused platforms in collaboration with FinTech partners identified through various innovation initiatives. Leading cross-functional project teams involving teams like BTG/IT, Audit, ISG, Compliance, and Legal will be essential to ensure optimal solutioning and approvals for product launch and execution. To excel in this role, you should ideally possess an MBA or equivalent qualification with over 18 years of experience in banking, specifically in digital channels sales and liabilities management. Strong business acumen, in-depth knowledge of liabilities business and digital channels, as well as a proactive and innovative mindset are key attributes we are looking for in the ideal candidate. Excellent communication and networking skills will also be crucial for success in this position.,