Migration Consultant

UST

5 years

0 Lacs

pune maharashtra india

Posted:5 days ago| Platform:

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Skills Required

migration support integration azure okta onelogin saml sharepoint confluence drive slack engineering reconciliation reports aws troubleshooting efficiency consulting communication saas

Work Mode

On-site

Job Type

Full Time

Job Description

Roles and Responsibilities

Partner with the Project Manager (PM) to meet with all customers and support the reconfiguration of their instances on AWS.
Gain a deep understanding of each customer’s unique integration setup; leverage PM-provided, customer-specific checklists to ensure all required configurations are completed for a successful migration.
Collaborate with the project team to identify customer-specific custom integrations and work with the Migration Engineer to develop and execute an effective migration plan.
Educate customers on configuring Single Sign-On (SSO) solutions, including ADFS, Azure AD, Okta, OneLogin, and Google SAML, as well as third-party integrations such as SharePoint, Confluence, Google Drive, Slack, Box, and others.
Assist in managing enterprise-level customer relationships, including addressing and resolving customer escalations.
Demonstrate migration best practices across a wide range of technologies, translating complex technical issues into clear, actionable insights for engineering teams.
Validate reconciliation reports with customers to confirm successful migration outcomes.
Advise customers on business process differences between the SFDC and AWS platforms.
Provide hands-on technical troubleshooting support across both SFDC and AWS environments throughout the migration lifecycle.
Collaborate closely with customers to understand technical challenges and translate requirements to internal Program Managers, Product teams, and Engineering teams.
Identify opportunities to improve process efficiency and communicate recommendations to the Program Manager for resolution.

Qualifications

5+ years of hands-on technical implementation or consulting experience.
3+ years of experience in customer- or partner-facing technical roles.
Bachelor’s degree in a technical discipline or a related field.
Proven experience working with large-scale or enterprise customers.
Demonstrated experience leading migrations from SFDC to AWS cloud-based systems.
Strong verbal and written communication skills with the ability to engage both technical and non-technical audiences.
Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
Prior experience leading SaaS-based product migrations.
Strong interpersonal and communication skills with the ability to quickly establish trusted advisor relationships with customers.

Key Skills

Single Sign-On (SSO)
AWS
SFDC
Migration

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