Microsoft Dynamics 365 Senior Support Consultant (L3)

Invonel Labs

1 years

0 Lacs

India

Posted:2 months ago| Platform:

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Skills Required

support consulting schedule analyze transactions debugging code analysis layers design visual data azure logic migration coordination management devops database tuning deployment troubleshooting coding regression testing development finance sql model customization workflow power automate integration service certifications

Work Mode

Remote

Job Type

Contractual

Job Description

Industry: IT Services and IT Consulting Job Type: Contract (1-Year) Work Mode: Remote CTC: As per market standards Schedule: Day Shift Key Responsibilities: • Analyze complex technical issues reported from L2 involving system errors, failed transactions, performance lags, or environment-level disruptions. • Perform in-depth debugging and code analysis in X++ and other technical layers of D365 F&O. • Design and implement customizations and extensions using Visual Studio, adhering to Microsoft best practices. • Manage integrations using OData, Data Entities, Custom Services, and Azure Logic Apps. • Troubleshoot and optimize data migration processes using DIXF, data entities, and batch jobs. • Support code deployments, hotfixes, patches, and rollbacks in coordination with the release management team. • Manage and monitor Azure DevOps pipelines, builds, and release artifacts. • Maintain and optimize D365 environments through LCS (Lifecycle Services) — including environment refreshes, database backups, and diagnostic tools. • Work closely with solution architects and functional leads to align technical fixes with business logic. • Implement performance tuning and handle large transaction volume issues. • Document technical designs (TDDs), deployment guides, and troubleshooting SOPs. • Provide technical mentorship to L2 and junior developers/support team members. • Participate in code reviews and enforce adherence to coding standards. • Support D365 upgrade or update cycles, regression testing, and environment validation. Skills and Qualifications: • 5+ years of experience in technical support or development of Microsoft Dynamics 365 Finance & Operations (D365 F&O). • Proficient in X++, SQL, DIXF, and extension model in D365. • Strong experience with Azure DevOps, LCS, and D365 deployment pipelines. • In-depth understanding of one or more D365 modules: Finance, Supply Chain, Projects, etc. • Hands-on experience in customization, workflow development, data integrations, and error resolution. • Ability to handle cross-functional escalations and guide technical solutions end-to-end. Preferred Skills • Experience in Power Platform (Power Automate, Power Apps) integration with D365. • Exposure to Azure Functions, Azure Service Bus, or Logic Apps. • Experience in ISV solutions or working with third-party integrations. • Microsoft certifications such as MB-500, AZ-204, or PL-400. Show more Show less

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