Medical Billing Application Support Specialist (RCM Experience)

Job Description

Renvio Software, the largest Dialysis EMR software provider in the US, has the following opening for their India office located in Noida, UP. Job Description We are looking for a skilled and motivated In-House Medical Billing Application Support Specialist who possesses hands-on experience in medical billing systems and a solid understanding of the Revenue Cycle Management (RCM) process. This role will act as a liaison between the client side billing team and the technical support team, ensuring smooth operation and optimization of our internal medical billing application. Position: Medical Billing Support Specialist (RCM Experience) • Experience: 2+ years of experience in medical billing and RCM processes • Opening: Immediate • Compensation: As per Industry Standards • Education: UG – B Tech/BCA or Bachelor’s degree in healthcare administration, IT, or a related field preferred • Role: Software Developer • Functional Area: Application Programming, Maintenance Desired Candidate Profile Provide day-to-day functional support for the medical billing application, ensuring high availability and performance. Troubleshoot user issues, provide technical assistance, and escalate complex problems to the development team when needed. Collaborate with billing and RCM teams to streamline workflows and implement best practices. Monitor claim submission, payment posting, denial management, and eligibility verification through the system. Analyze and document recurring system issues to propose enhancements or training needs. Assist in system updates, testing, and implementation of new features or modules. Ensure compliance with HIPAA and healthcare billing standards. Train new users and create support documentation for internal team. Required Skills 2+ years of experience in medical billing and RCM processes. Experience supporting or working with a medical billing application (in-house or third-party). Strong understanding of billing workflows including claim life cycle, Ability to troubleshoot application-related issues and work collaboratively with IT and billing teams. Proficient in MS Excel and comfortable working with data exports, reports, and system logs. Excellent communication, analytical, and problem-solving skills. Certification in medical billing/coding (e.g., CPC, CPB) is a plus. Experience with tools like Waystar, Kareo, Athenahealth, or similar platforms is beneficial. Candidate should willing to work as per US shift Please share your resume at dyadav@gorenvio.com or naukri@gorenvio.com Show more Show less