Great opportunity to join a leading healthcare IT company Renesan Software (now Renvio) , the largest Dialysis EMR software provider in the US, has the following opening for their India office located in Noida, UP. Job Title: Medical Billing Support Specialist (RCM Experience) Location: Noida U.P Job Type: [Full-Time] Job Summary: We are looking for a skilled and motivated In-House Medical Billing Application Support Specialist who possesses hands-on experience in medical billing systems and a solid understanding of the Revenue Cycle Management (RCM) process. This role will act as a liaison between the client side billing team and the technical support team, ensuring smooth operation and optimization of our internal medical billing application. Key Responsibilities: • Provide day-to-day functional support for the medical billing application, ensuring high availability and performance. • Troubleshoot user issues, provide technical assistance, and escalate complex problems to the development team when needed. • Collaborate with billing and RCM teams to streamline workflows and implement best practices. • Monitor claim submission, payment posting, denial management, and eligibility verification through the system. • Analyze and document recurring system issues to propose enhancements or training needs. • Assist in system updates, testing, and implementation of new features or modules. • Ensure compliance with HIPAA and healthcare billing standards. • Train new users and create support documentation for internal teams. Qualifications: • 2+ years of experience in medical billing and RCM processes. • Experience supporting or working with a medical billing application (in-house or third-party). • Strong understanding of billing workflows including claim life cycle, • Ability to troubleshoot application-related issues and work collaboratively with IT and billing teams. • Proficient in MS Excel and comfortable working with data exports, reports, and system logs. • Excellent communication, analytical, and problem-solving skills. Education & Certifications: • Bachelor’s degree in healthcare administration, IT, or a related field preferred. • Certification in medical billing/coding (e.g., CPC, CPB) is a plus. • Experience with tools like Waystar, Kareo, Athenahealth, or similar platforms is beneficial. The candidate should be willing to work in US shift Interested candidates should send the resume At Naukri@renesan.com or dyadav@gorenvio.com Show more Show less