Job
Description
Role Overview:The Media Operations Manager will oversee the daily operations across production, post-production, HR, admin, and accounts, ensuring seamless coordination between teams. This role is critical for ensuring projects are delivered on time and meet the quality standards expected by clients. About Studio UndergroundStudio Underground is a creative production company specializing in government campaigns, films, and outdoor shoots. We create compelling stories that make a real-world impact. We are looking for a highly organized, proactive, and solution-oriented Media Operations Manager to help streamline our operations, manage resources, and ensure smooth project execution. Key Responsibilities:Supervise and manage daily operations across all departments, ensuring efficient workflow and communication.Coordinate production schedules, equipment use, and logistics.Maintain studio calendars and project timelines to ensure deadlines are met.Oversee project budgets, contracts, vendor relations, and office supplies.Implement and monitor compliance with internal policies, safety protocols, and SOPs.Lead troubleshooting of operational challenges and resolve issues quickly.Report weekly on project statuses, team performance, and resource allocation to the Founder/Director. Key Result Areas (KRAs): 100% SOP compliance within 60 days.On-time project delivery rate of ≥ 90%.Issue resolution within 48 hours.Monthly identification and implementation of 2+ workflow/process improvements.80%+ team satisfaction score per quarter. Requirements:4–6 years of experience in operations, studio management, or project management in a creative environment.Strong leadership, communication, and organizational skills.Ability to manage multiple tasks and priorities in a fast-paced environment.Experience with tools like Google Workspace, or similar project management software.
