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1.0 - 3.0 years

0 Lacs

Navi Mumbai, Maharashtra, India

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Skill required: Employee Services - Customer Care Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Employee Services - More into query/case management Activities, services, and interactions to address the needs, inquiries, and concerns of its customers. It involves establishing and maintaining positive relationships, offering assistance, and ensuring customer satisfaction by addressing issues promptly and effectively. Customer care encompasses various channels, such as customer support hotlines, email support, live chat, and in person interactions, with the aim of delivering a high level of service and fostering loyalty. What are we looking for? Read, understand and analyze client process as per the business rules. Execute the process accurately and timely as a hands-on processor. Escalate issues and seek advice when faced with complex issues/problems. Participate in client conference calls and prepare ‘minutes of meeting’. Ensure LWI’s are followed and updated regularly and train the team members on process updates. Perform “Root Cause Analysis” on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Update process metrics on daily basis and maintain MIS. Always demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Goes beyond immediate requests and activities to ensure both own and related tasks are completed. Ensure and maintain the security and confidentiality of client data. Update client applications accurately and quickly in accordance with the appropriate User Guides. Understand & perform the full range of Workforce Administration processes (Employee Life cycle) which includes, onboarding the candidate, people movement & benefits administration Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent Follow LWIs while processing & highlight any anomalies in LWIs/process documentation to the SME/Leads. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participate in Team building activities. Assist client with Admin activities (especially Document Mgmt) related to onboarding, people movement and benefits administration. Have customer facing experience & experience of using telephony to speak with clients Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Show more Show less

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1.0 - 3.0 years

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Navi Mumbai, Maharashtra, India

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Skill required: Employee Services - Customer Care Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Employee Services - More into query/case management Activities, services, and interactions to address the needs, inquiries, and concerns of its customers. It involves establishing and maintaining positive relationships, offering assistance, and ensuring customer satisfaction by addressing issues promptly and effectively. Customer care encompasses various channels, such as customer support hotlines, email support, live chat, and in person interactions, with the aim of delivering a high level of service and fostering loyalty. What are we looking for? Read, understand and analyze client process as per the business rules. Execute the process accurately and timely as a hands-on processor. Escalate issues and seek advice when faced with complex issues/problems. Participate in client conference calls and prepare ‘minutes of meeting’. Ensure LWI’s are followed and updated regularly and train the team members on process updates. Perform “Root Cause Analysis” on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Update process metrics on daily basis and maintain MIS. Always demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Goes beyond immediate requests and activities to ensure both own and related tasks are completed. Ensure and maintain the security and confidentiality of client data. Update client applications accurately and quickly in accordance with the appropriate User Guides. Understand & perform the full range of Workforce Administration processes (Employee Life cycle) which includes, onboarding the candidate, people movement & benefits administration Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent Follow LWIs while processing & highlight any anomalies in LWIs/process documentation to the SME/Leads. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participate in Team building activities. Assist client with Admin activities (especially Document Mgmt) related to onboarding, people movement and benefits administration. Have customer facing experience & experience of using telephony to speak with clients Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Show more Show less

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1.0 - 3.0 years

0 Lacs

Navi Mumbai, Maharashtra, India

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Skill required: Employee Services - Customer Care Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Employee Services - More into query/case management Activities, services, and interactions to address the needs, inquiries, and concerns of its customers. It involves establishing and maintaining positive relationships, offering assistance, and ensuring customer satisfaction by addressing issues promptly and effectively. Customer care encompasses various channels, such as customer support hotlines, email support, live chat, and in person interactions, with the aim of delivering a high level of service and fostering loyalty. What are we looking for? Read, understand and analyze client process as per the business rules. Execute the process accurately and timely as a hands-on processor. Escalate issues and seek advice when faced with complex issues/problems. Participate in client conference calls and prepare ‘minutes of meeting’. Ensure LWI’s are followed and updated regularly and train the team members on process updates. Perform “Root Cause Analysis” on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Update process metrics on daily basis and maintain MIS. Always demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Goes beyond immediate requests and activities to ensure both own and related tasks are completed. Ensure and maintain the security and confidentiality of client data. Update client applications accurately and quickly in accordance with the appropriate User Guides. Understand & perform the full range of Workforce Administration processes (Employee Life cycle) which includes, onboarding the candidate, people movement & benefits administration Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent Follow LWIs while processing & highlight any anomalies in LWIs/process documentation to the SME/Leads. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participate in Team building activities. Assist client with Admin activities (especially Document Mgmt) related to onboarding, people movement and benefits administration. Have customer facing experience & experience of using telephony to speak with clients Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Show more Show less

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2.0 years

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Pune, Maharashtra, India

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About Amber ( https://amberstudent.com ) amber is a global leader in student accommodations, streamlining the process for students to find and book full-time accommodations near their universities. With over 1M+ units listed across 250+ cities in 6 countries, amber is on a rapid growth trajectory, aiming for $2B in annual gross bookings value by 2024. Following a significant $21M funding round led by Gaja Capital, amber is poised to revolutionize student housing experiences. About the role We are looking for a Performance Marketing specialist who will be a part of the growth team. Excellent digital marketing skills and the ability to think creatively is a must for this role, as creating and optimizing high-performing ads and its measurement will be a key responsibility. The right candidate will be self-motivated and always go the extra mile to deliver. Key responsibilities Responsible for managing Google, Facebook & Instagram channels for performance marketing. Create, execute and optimize campaigns end-to-end on various channels to maximize ROAS Innovate, come up with new campaign ideas and share it with other team members Work with the design and content teams to develop best-in-class marketing campaigns optimized for new user acquisition & conversion, relevance, and customer preferences. Work closely with the team leads to create & drive strategy with the right prioritization of initiatives to deliver the highest returns on performance marketing spends Continuously track and measure campaign level, ad-set level, and ad level performance and come up with actionable insights Drive and track KPIs like revenue, conversions, CPA, CPI, etc. on daily basis and prepare performance reports Acquire insights in online marketing trends in the industry, best practices, and keep strategies up-to-date Collaborate with internal stakeholders on campaign production schedules, modify activity and notify stakeholders of relevant outcomes, fluctuations, and plans. Hard skills we are looking for Previous experience of running Google and Facebook ads extensively Managed marketing budgets to the tune of 1cr/month or more At least 2 years of experience in Performance Marketing Have run ads on lookalike audiences, custom audiences, and interest-based audiences Soft skills we are looking for High Ownership (taking complete responsibility for the growth via the respective channels) Ability to multi-task, work in a fast-paced start-up environment, and get-things-done Creative outlook and an eye for detail Super Iterative (being able to do 1000s of experiments) Excellent analytical skills User Empathy (knows the pulse of the user) What will you get from Amber Fast-paced growth (can skip intermediate levels) Total freedom and authority (everything under you, just get the job done!) Show more Show less

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12.0 years

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Gurgaon, Haryana, India

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The Strategy & Consulting Global Network Song Practice | Marketing Transformation | Content management Senior Manager Join our team of Strategy & Consulting Global Network Song who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Strategy & Consulting Global Network Song I Areas of Work: Content strategy, content management system, digital asset management system, omni-channel content activation | Level: Senior Manager | Location: Delhi, Mumbai, Bangalore, Gurgaon, Hyderabad | Years of Exp: 12+ years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within on Accenture’s Strategy & Consulting Global Network Song practice. The Practice – A Brief Sketch The Strategy & Consulting Global Network Song practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will provide transformation services driven by key offerings like Marketing, Sales and Service, Commerce. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting business metrics in a positive manner. The Content Management Senior Manager is a senior level position within the Marketing transformation vertical of Accenture GN Song. The individual will be responsible for defining strategy for implementing and managing content management systems to drive content activation across multiple channels for the clients. The Key Responsibilities Will Include The Following Create content marketing strategies and marketing plans for content distribution across all channels (including owned and paid media) and devices and create roadmap for required tech architecture, ROI measurement for content efforts. Strategize for content format and templates, SEO optimized content. Design and execute processes for DCO (Dynamic creative optimization), landing page optimizations to scale the traffic and leads from organic search. Use data/insights for informed content decisions, measure results, and identify opportunities for audience and traffic growth. Gather business requirements and translate them into content platform functional specifications and process flows, solution design for implementation of DXPs/ CMS, DAM Collaborate with clients and Accenture stakeholders to implement DXP, DAM, content platform solution and assist in change management and adoption of the new tool/process. Understand, design the internal component’s workflows/process of DAM/CMS and their integration with remaining marketing components such as MRM (Marketing resource management), workflow management, PIM (Product information management, MAM (Media asset management), digital rights and licensing management (DRM), CMP (content marketing platform), CSPs (Content service platforms) or content editing/development suites, content collaboration tools, hyper personalization tools, multi-channel marketing hubs. Evaluate & document business processes, existing workflows and systems, create requirements for new processes, develop use cases, and manage requirement changes. Overall, lead content management process and technology assessment, KPI and its definition, vendor assessment for different technologies including Adobe. Develop and manage a team of content management specialists by managing key tasks such as work allocation, time management, project SME support, hiring, training etc. Drive business development efforts and thought leadership in the content management space. Key Skills A strong understanding of the fundamentals of Digital Marketing and evolving MarTech/AdTech platform landscape An understanding of the customer journey and enabling the content and content systems across the journey An understanding of key digital metrics like reach, impressions, engagement rate, etc. A strong understanding of the content platforms and features and integration with larger MarTech ecosystem including workflow management system and analytics An ability to work closely with business teams including product owners and technology teams. An understanding of on-page SEO & keyword research, web analytics and tagging A keenness to adapt to learn and adapt to new technology in the digital realm. In addition, to excel at the role, you will also need to have. An ability to work with the leadership to support business development and thought leadership. Be adept at working in a fast-paced dynamic environment both on offshore and onshore locations. Strong communication and presentation skills to share the perfect pitch with key stakeholders. Strong client handling skills to develop, manage and deepen relationships with key stakeholders. Team building skills to collaborate, work and motivate teams with diverse skills and experience to achieve goals. Possess strong leadership skills along with strong communication, problem solving, organizational and delegation skills to nurture and inspire team members. Identify new opportunities, develop solutions, and own proposals end to end. Contribute to offering development skills to identify areas of growth related to specific skills, platforms, assets etc. that contribute to enhancing the offering. Read About Us. Blogs Show more Show less

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5.0 years

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Mumbai, Maharashtra, India

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About Artha Group Artha Group is a performance-first investment house managing over ₹1,250 crores (USD 150M+) across five fund platforms—including Artha Venture Fund, Artha Select Fund, and Artha Continuum Fund. We've backed 130+ companies (OYO Rooms, Rapido, Karza, Purplle), delivered 30+ exits, and operate a vertically integrated model that spans venture capital, renewables, and global fund-of-fund structures. We approach digital reputation with the same focus and precision as capital allocation—and we’re looking for someone who does the same. Role Overview We’re hiring a Digital Performance & Online Reputation Analyst to lead Artha’s digital performance, website analytics, and reputation ecosystem. This is a structured, metrics-first role focused on web traffic, click-through performance, search visibility, and lead attribution—not content creation or social media ideation. You’ll work closely with the social media and content teams but won’t be involved in post scheduling, caption writing, or content planning. Your primary responsibility is to ensure that all digital platforms—owned and earned—are accurate, optimized, and perform to expectations. Key Responsibilities Digital Infrastructure & Online Reputation Own and manage Artha’s web and reputation assets—websites, Google listings, Wikipedia entries, and public-facing platforms. Proactively monitor mentions, reviews, and brand visibility across digital touchpoints; flag reputation risks and coordinate mitigation. Ensure consistency of information across third-party sites, listings, and investment platforms. Analytics & Web Performance Optimization Implement and manage tools like Google Analytics, Search Console, Hotjar, and SimilarWeb to measure traffic and user behavior. Track metrics such as bounce rate, time on site, referral traffic, and exit pages to inform optimization decisions. Run structured monthly audits of Artha’s digital presence and report findings to the content, marketing, and leadership teams. Collaborate with external vendors and digital partners for campaign-level performance reviews and SEO/SEM initiatives. Conversion & Campaign Attribution Track the performance of lead generation funnels—understand what’s driving conversions and where drop-offs occur. Recommend UI/UX and messaging changes on websites to improve conversion rates and engagement. Align digital reporting with business goals—conversions, page performance, and retention metrics. What We’re Looking For Experience & Skills 3–5 years of experience in digital analytics, website management, or online reputation tracking, preferably in financial services, VC, or digital-first companies. Strong command of GA4, Search Console, SEO audits, and web traffic analysis tools. Exposure to technical SEO and campaign attribution across digital channels. Confident in preparing reports, identifying underperformance, and translating data into actionable recommendations. Mindset & Traits Analytical, structured, and self-motivated—comfortable owning performance reviews across multiple digital platforms. Not content-driven; focused on digital health, measurement, and system optimization. Clear communicator who values clarity, consistency, and attention to detail. Capable of working across teams while maintaining distinct ownership over digital infrastructure and measurement. Compensation Total Compensation: ₹12 LPA Fixed Annual CTC: ₹ 10,00,000 Annual Retention Bonus: ₹2,00,000 (paid at year-end, not performance-linked) Show more Show less

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5.0 - 8.0 years

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Navi Mumbai, Maharashtra, India

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Skill required: Employee Services - Customer Care Designation: HR Service Delivery Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Employee Services - More into query/case management Activities, services, and interactions to address the needs, inquiries, and concerns of its customers. It involves establishing and maintaining positive relationships, offering assistance, and ensuring customer satisfaction by addressing issues promptly and effectively. Customer care encompasses various channels, such as customer support hotlines, email support, live chat, and in person interactions, with the aim of delivering a high level of service and fostering loyalty. What are we looking for? In-depth understanding of HRO processes supported by Accenture Drives activities to meet requirements (e.g., timelines, quality, and costs) & does whatever is needed to complete the task on time and error free. 2. Drive Operational Excellence within Team and support OE Focal. Liaise with Operational Excellence Team as required. 3. Raises relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible. 4. Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI. Liaise with Service Management Team on reporting performance measures to the Client. 5. Escalate issues and seek advice when faced with complex issues/problems. 6. Ensure that Business Continuity and Disaster Recovery Plans are up to date and tested periodically. Liaise with BCM Team and Local IT on Testing. 7. Creates a logical plan, realistic estimates and schedule for an activity or project segment. 8. Ensures progress, issues and agreements are properly documented and acted upon Assist Team with performing “Root Cause Analysis” on issues faced and suggest appropriate corrective and preventive actions. 10. Support in Knowledge Transfer of any process/client and acquires in depth knowledge of process, as required. 11. Participates in various Internal or Client initiatives related to Process. 12. Ensure the process dashboards and visual management displays are reviewed on an ongoing basis and up-to-date. 13. Actively participate in all process related business meeting in-person or virtually through conference calls. 14. Liaise with Accenture Local IT to escalate Technology issues being faced by the Team. 15. Participate in and/or support during Client visits. 16. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls 17. Must read, understand and analyze client process as per the business rules. Should become a People relations process expert within first 4 months. 18. Work collaboratively with all internal & Third party stakeholders to achieve Business goals. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Show more Show less

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5.0 - 8.0 years

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Navi Mumbai, Maharashtra, India

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Skill required: Compensation & Benefits - Incentive Compensation Designation: Total Rewards Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs candidates with Compensation & Benefits experience Design and manage bonus plans including determining factors like performance (individual or business), funding curves, governance, and implementation. What are we looking for? Responsible for repeatable, predictable and measurable operations which includes but is not limited to the following: 1. In-depth understanding of Compensation processes (like Annual Compensation processes, Incentive Adminstration, Market Surveys & Job Evaluations) supported by Accenture for different geographies. Drives activities to meet requirements (e.g., timelines, quality, and costs) & does whatever is needed to complete the task on time and error free. 2. Maintain up-to-date knowledge of client policies, statutory/regulatory requirements and special handling procedures. 3. Drive Business Excellence within Team and support BE Focal. Liaise with Business Excellence Team as required. 4. Raises relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible. 5. Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI. Liaise with Service Management Team on reporting performance measures to the Client. 6. Researches and resolves escalations and client issues. Escalate issues and seek advice when faced with complex issues/problems. 7. Ensure that Business Continuity and Disaster Recovery Plans are up to date and tested periodically. Liaise with BCM Team and Local IT on Testing. 8. Creates a logical plan, realistic estimates and schedule for an activity or project segment. 9. Ensures progress, issues and agreements are properly documented and acted upon. 10. Assist Team with performing “Root Cause Analysis” on issues faced and suggest appropriate corrective and preventive actions. 11. Support in Knowledge Transfer of any process/client and acquires in depth knowledge of process, as required. Assume the ownership of the process documentations/Work instructions and communicate the updates to the team in a timely manner. 12. Participates in various Internal or Client initiatives related to Process. 13. Ensure the process dashboards and visual management displays are reviewed on an ongoing basis and up-to-date. 14. Actively participate in all process related business meeting in-person or virtually through conference calls. 15. Liaise with Accenture Local IT to escalate Technology issues being faced by the Team. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Show more Show less

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5.0 - 8.0 years

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Navi Mumbai, Maharashtra, India

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Skill required: Compensation & Benefits - Incentive Compensation Designation: Total Rewards Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs candidates with Compensation & Benefits experience Design and manage bonus plans including determining factors like performance (individual or business), funding curves, governance, and implementation. What are we looking for? Responsible for repeatable, predictable and measurable operations which includes but is not limited to the following: 1. In-depth understanding of Compensation processes (like Annual Compensation processes, Incentive Adminstration, Market Surveys & Job Evaluations) supported by Accenture for different geographies. Drives activities to meet requirements (e.g., timelines, quality, and costs) & does whatever is needed to complete the task on time and error free. 2. Maintain up-to-date knowledge of client policies, statutory/regulatory requirements and special handling procedures. 3. Drive Business Excellence within Team and support BE Focal. Liaise with Business Excellence Team as required. 4. Raises relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible. 5. Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI. Liaise with Service Management Team on reporting performance measures to the Client. 6. Researches and resolves escalations and client issues. Escalate issues and seek advice when faced with complex issues/problems. 7. Ensure that Business Continuity and Disaster Recovery Plans are up to date and tested periodically. Liaise with BCM Team and Local IT on Testing. 8. Creates a logical plan, realistic estimates and schedule for an activity or project segment. 9. Ensures progress, issues and agreements are properly documented and acted upon. 10. Assist Team with performing “Root Cause Analysis” on issues faced and suggest appropriate corrective and preventive actions. 11. Support in Knowledge Transfer of any process/client and acquires in depth knowledge of process, as required. Assume the ownership of the process documentations/Work instructions and communicate the updates to the team in a timely manner. 12. Participates in various Internal or Client initiatives related to Process. 13. Ensure the process dashboards and visual management displays are reviewed on an ongoing basis and up-to-date. 14. Actively participate in all process related business meeting in-person or virtually through conference calls. 15. Liaise with Accenture Local IT to escalate Technology issues being faced by the Team. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Show more Show less

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5.0 - 8.0 years

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Navi Mumbai, Maharashtra, India

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Skill required: Employee Services - Customer Care Designation: HR Service Delivery Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Employee Services - More into query/case management Activities, services, and interactions to address the needs, inquiries, and concerns of its customers. It involves establishing and maintaining positive relationships, offering assistance, and ensuring customer satisfaction by addressing issues promptly and effectively. Customer care encompasses various channels, such as customer support hotlines, email support, live chat, and in person interactions, with the aim of delivering a high level of service and fostering loyalty. What are we looking for? In-depth understanding of HRO processes supported by Accenture Drives activities to meet requirements (e.g., timelines, quality, and costs) & does whatever is needed to complete the task on time and error free. 2. Drive Operational Excellence within Team and support OE Focal. Liaise with Operational Excellence Team as required. 3. Raises relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible. 4. Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI. Liaise with Service Management Team on reporting performance measures to the Client. 5. Escalate issues and seek advice when faced with complex issues/problems. 6. Ensure that Business Continuity and Disaster Recovery Plans are up to date and tested periodically. Liaise with BCM Team and Local IT on Testing. 7. Creates a logical plan, realistic estimates and schedule for an activity or project segment. 8. Ensures progress, issues and agreements are properly documented and acted upon. Assist Team with performing “Root Cause Analysis” on issues faced and suggest appropriate corrective and preventive actions. 10. Support in Knowledge Transfer of any process/client and acquires in depth knowledge of process, as required. 11. Participates in various Internal or Client initiatives related to Process. 12. Ensure the process dashboards and visual management displays are reviewed on an ongoing basis and up-to-date. 13. Actively participate in all process related business meeting in-person or virtually through conference calls. 14. Liaise with Accenture Local IT to escalate Technology issues being faced by the Team. 15. Participate in and/or support during Client visits. 16. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls 17. Must read, understand and analyze client process as per the business rules. Should become a People relations process expert within first 4 months. 18. Work collaboratively with all internal & Third party stakeholders to achieve Business goals. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Show more Show less

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7.0 - 11.0 years

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Navi Mumbai, Maharashtra, India

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Skill required: Cross support - Workforce Management (WFM) Designation: Service Delivery Ops Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Cross support -Help desk role - ticket resolution/Chat support An institutional process that maximizes performance levels and competency for an organization. The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics. What are we looking for? In-depth understanding of HRO processes supported by Accenture Drives activities to meet requirements (e.g., timelines, quality, and costs) & does whatever is needed to complete the task on time and error free. 2. Drive Operational Excellence within Team and support OE Focal. Liaise with Operational Excellence Team as required. 3. Raises relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible. 4. Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI. Liaise with Service Management Team on reporting performance measures to the Client. 5. Escalate issues and seek advice when faced with complex issues/problems. 6. Ensure that Business Continuity and Disaster Recovery Plans are up to date and tested periodically. Liaise with BCM Team and Local IT on Testing. 7. Creates a logical plan, realistic estimates and schedule for an activity or project segment. 8. Ensures progress, issues and agreements are properly documented and acted upon Assist Team with performing “Root Cause Analysis” on issues faced and suggest appropriate corrective and preventive actions. 10. Support in Knowledge Transfer of any process/client and acquires in depth knowledge of process, as required. 11. Participates in various Internal or Client initiatives related to Process. 12. Ensure the process dashboards and visual management displays are reviewed on an ongoing basis and up-to-date. 13. Actively participate in all process related business meeting in-person or virtually through conference calls. 14. Liaise with Accenture Local IT to escalate Technology issues being faced by the Team. 15. Participate in and/or support during Client visits. 16. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls 17. Must read, understand and analyze client process as per the business rules. Should become a People relations process expert within first 4 months. 18. Work collaboratively with all internal & Third party stakeholders to achieve Business goals. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Show more Show less

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7.0 - 11.0 years

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Navi Mumbai, Maharashtra, India

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Skill required: Cross support - Workforce Management (WFM) Designation: Service Delivery Ops Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Cross support -Help desk role - ticket resolution/Chat support An institutional process that maximizes performance levels and competency for an organization. The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics. What are we looking for? In-depth understanding of HRO processes supported by Accenture Drives activities to meet requirements (e.g., timelines, quality, and costs) & does whatever is needed to complete the task on time and error free. 2. Drive Operational Excellence within Team and support OE Focal. Liaise with Operational Excellence Team as required. 3. Raises relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible. 4. Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI. Liaise with Service Management Team on reporting performance measures to the Client. 5. Escalate issues and seek advice when faced with complex issues/problems. 6. Ensure that Business Continuity and Disaster Recovery Plans are up to date and tested periodically. Liaise with BCM Team and Local IT on Testing. 7. Creates a logical plan, realistic estimates and schedule for an activity or project segment. 8. Ensures progress, issues and agreements are properly documented and acted upon Assist Team with performing “Root Cause Analysis” on issues faced and suggest appropriate corrective and preventive actions. 10. Support in Knowledge Transfer of any process/client and acquires in depth knowledge of process, as required. 11. Participates in various Internal or Client initiatives related to Process. 12. Ensure the process dashboards and visual management displays are reviewed on an ongoing basis and up-to-date. 13. Actively participate in all process related business meeting in-person or virtually through conference calls. 14. Liaise with Accenture Local IT to escalate Technology issues being faced by the Team. 15. Participate in and/or support during Client visits. 16. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls 17. Must read, understand and analyze client process as per the business rules. Should become a People relations process expert within first 4 months. 18. Work collaboratively with all internal & Third party stakeholders to achieve Business goals. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Show more Show less

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3.0 - 5.0 years

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Navi Mumbai, Maharashtra, India

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Skill required: Employee Services - Customer Care Designation: HR Service Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Employee Services - More into query/case management Activities, services, and interactions to address the needs, inquiries, and concerns of its customers. It involves establishing and maintaining positive relationships, offering assistance, and ensuring customer satisfaction by addressing issues promptly and effectively. Customer care encompasses various channels, such as customer support hotlines, email support, live chat, and in person interactions, with the aim of delivering a high level of service and fostering loyalty. What are we looking for? Read, understand and analyze client process as per the business rules as a subject matter expert. Execute the process accurately and timely as a hands-on processor. Master the given process and help the team members to overcome process related queries Escalate issues and seek advice when faced with complex issues/problems. Pay close attention to quality of written and verbal English skills within Team. Creates a logical plan, realistic estimates and schedule for an activity or project segment. Ensure LWI’s are followed and updated regularly and train the team members on process updates. Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements. Perform “Root Cause Analysis” on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME. Participates in various internal or client initiatives related to Process. Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Plan proper allocation of work. Support Team lead / Manager with Daily stats / reporting and MOS. Enrich team members with a clear sense of direction and understanding of each other’s responsibilities. To be available on the floor through the day to resolve process related issues. Participate in Team building activities. Complete training need analysis for the team on timely manner through quality reports and knowledge tests Create effective QC and Audit mechanism within process to ensure delivery on SLA’s. Assist in training/educating HRO personnel on learning and acquired skills in process. Assist client with Admin activities (especially Document Mgmt) related to onboarding / People movements and benefits administration. Support Client with the Admin activities related to Performance mgmt. Ensure Customer Satisfaction Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Show more Show less

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3.0 - 5.0 years

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Navi Mumbai, Maharashtra, India

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Skill required: Employee Services - Customer Care Designation: HR Service Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Employee Services - More into query/case management Activities, services, and interactions to address the needs, inquiries, and concerns of its customers. It involves establishing and maintaining positive relationships, offering assistance, and ensuring customer satisfaction by addressing issues promptly and effectively. Customer care encompasses various channels, such as customer support hotlines, email support, live chat, and in person interactions, with the aim of delivering a high level of service and fostering loyalty. What are we looking for? Read, understand and analyze client process as per the business rules as a subject matter expert. Execute the process accurately and timely as a hands-on processor. Master the given process and help the team members to overcome process related queries Escalate issues and seek advice when faced with complex issues/problems. Pay close attention to quality of written and verbal English skills within Team. Creates a logical plan, realistic estimates and schedule for an activity or project segment. Ensure LWI’s are followed and updated regularly and train the team members on process updates. Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements. Perform “Root Cause Analysis” on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME. Participates in various internal or client initiatives related to Process. Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Plan proper allocation of work. Support Team lead / Manager with Daily stats / reporting and MOS. Enrich team members with a clear sense of direction and understanding of each other’s responsibilities. To be available on the floor through the day to resolve process related issues. Participate in Team building activities. Complete training need analysis for the team on timely manner through quality reports and knowledge tests Create effective QC and Audit mechanism within process to ensure delivery on SLA’s. Assist in training/educating HRO personnel on learning and acquired skills in process. Assist client with Admin activities (especially Document Mgmt) related to onboarding / People movements and benefits administration. Support Client with the Admin activities related to Performance mgmt. Ensure Customer Satisfaction Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Show more Show less

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1.0 - 3.0 years

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Navi Mumbai, Maharashtra, India

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Skill required: Employee Services - Customer Care Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Employee Services - More into query/case management Activities, services, and interactions to address the needs, inquiries, and concerns of its customers. It involves establishing and maintaining positive relationships, offering assistance, and ensuring customer satisfaction by addressing issues promptly and effectively. Customer care encompasses various channels, such as customer support hotlines, email support, live chat, and in person interactions, with the aim of delivering a high level of service and fostering loyalty. What are we looking for? Read, understand and analyze client process as per the business rules. Execute the process accurately and timely as a hands-on processor. Escalate issues and seek advice when faced with complex issues/problems. Participate in client conference calls and prepare ‘minutes of meeting’. Ensure LWI’s are followed and updated regularly and train the team members on process updates. Perform “Root Cause Analysis” on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Update process metrics on daily basis and maintain MIS. Always demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Goes beyond immediate requests and activities to ensure both own and related tasks are completed. Ensure and maintain the security and confidentiality of client data. Update client applications accurately and quickly in accordance with the appropriate User Guides. Understand & perform the full range of Workforce Administration processes (Employee Life cycle) which includes, onboarding the candidate, people movement & benefits administration Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent Follow LWIs while processing & highlight any anomalies in LWIs/process documentation to the SME/Leads. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participate in Team building activities. Assist client with Admin activities (especially Document Mgmt) related to onboarding, people movement and benefits administration. Have customer facing experience & experience of using telephony to speak with clients Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Show more Show less

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1.0 - 3.0 years

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Navi Mumbai, Maharashtra, India

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Skill required: Employee Services - Customer Care Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Employee Services - More into query/case management Activities, services, and interactions to address the needs, inquiries, and concerns of its customers. It involves establishing and maintaining positive relationships, offering assistance, and ensuring customer satisfaction by addressing issues promptly and effectively. Customer care encompasses various channels, such as customer support hotlines, email support, live chat, and in person interactions, with the aim of delivering a high level of service and fostering loyalty. What are we looking for? Read, understand and analyze client process as per the business rules. Execute the process accurately and timely as a hands-on processor. Escalate issues and seek advice when faced with complex issues/problems. Participate in client conference calls and prepare ‘minutes of meeting’. Ensure LWI’s are followed and updated regularly and train the team members on process updates. Perform “Root Cause Analysis” on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Update process metrics on daily basis and maintain MIS. Always demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Goes beyond immediate requests and activities to ensure both own and related tasks are completed. Ensure and maintain the security and confidentiality of client data. Update client applications accurately and quickly in accordance with the appropriate User Guides. Understand & perform the full range of Workforce Administration processes (Employee Life cycle) which includes, onboarding the candidate, people movement & benefits administration Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent Follow LWIs while processing & highlight any anomalies in LWIs/process documentation to the SME/Leads. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participate in Team building activities. Assist client with Admin activities (especially Document Mgmt) related to onboarding, people movement and benefits administration. Have customer facing experience & experience of using telephony to speak with clients Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Show more Show less

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0.0 - 1.0 years

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Korba, Chhattisgarh

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Job Title: Interior Designer Location: Korba Type: Full-Time Reporting To: Design Head / Project Manager / Director Job Summary: We are seeking a creative, detail-oriented, and technically skilled Interior Designer to join our team. The candidate will be responsible for conceptualising, designing, and executing interior projects from ideation to completion. This role requires strong coordination with clients, vendors, consultants, and internal teams to deliver high-quality, functional, and aesthetic interior spaces. Key Responsibilities:Design & Planning Understand project requirements, site conditions, and client preferences. Prepare space planning, mood boards, and concept presentations. Develop detailed layout plans using AutoCAD, SketchUp, or similar software. Select appropriate materials, finishes, lighting, furniture, and colour schemes. Technical Drawings & Documentation Create working drawings, elevations, and 3D renders as required. Coordinate and integrate architectural, MEP, HVAC, fire safety, and structural elements. Prepare and review BOQ (Bill of Quantities), material specs, and GFC drawings. Project Coordination & Execution Conduct site visits for execution supervision, measurement, and quality checks. Coordinate with vendors, contractors, and execution teams for timely implementation. Ensure adherence to design intent, project timelines, and material quality. Resolve design issues and site constraints with practical solutions. Client Interaction Attend client meetings for design discussions, presentations, and approvals. Provide design revisions as per client feedback within the approved scope. Maintain strong professional relationships with clients and stakeholders. Preferred Qualifications & Skills: Bachelor’s or Diploma in Interior Design/Architecture/ Civil 2–5 years of relevant work experience in residential/commercial/industrial interiors. Proficiency in AutoCAD, SketchUp, Photoshop, MS Office; knowledge of 3Ds Max or Revit is a plus. Strong understanding of design trends, materials, lighting, furniture, and ergonomics. Ability to multitask, manage deadlines, and adapt to site challenges. Job Type: Full-time Pay: ₹10,000.00 - ₹25,000.00 per month Benefits: Provident Fund Experience: Civil engineering: 1 year (Preferred) Interior design: 1 year (Preferred) Location: Korba, Chhattisgarh (Required) Work Location: In person

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0 years

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Mumbai, Maharashtra, India

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Role Summary We are looking for a Brand Custodian to oversee, implement, and champion our brand identity & positioning across all touchpoints. As the primary brand advocate across the organization, this role is pivotal in ensuring the seamless adoption and activation of the rebrand. You will drive consistency in brand expression internally and externally, manage agency relationships, and execute bold brand campaigns that resonate with our target audience. Key Responsibilities Brand Adoption & Activation Lead the adoption of the rebrand across all internal and external channels, ensuring consistency in voice, visual identity, and brand experience. Activate brand identity through artefacts, communications, campaigns, and client experiences in collaboration with internal teams, business partners and agency partners. Maintain, evolve, and champion brand guidelines and toolkits across all geographies, businesses and functions. Brand Execution & Expression Translate brand elements and positioning into creative expression, actionable go-to-market strategies and integrated marketing campaigns. Partner with Marketing & Communications, and Business stakeholders, and lead the execution of ATL/BTL campaigns ensuring brand resonance and differentiation. Execute product/thought leadership launch plans and deliverables in a timely manner and monitor brand impact across touchpoints Stakeholder & Agency Management Build and manage relationships with creative agencies to produce brand and marketing assets. Work cross-functionally with business and functions to embed brand thinking into everything we do. Influence senior leadership and C-suite stakeholders and communicate recommendations for brand alignment. Research, Insights, and Measurement Use data-driven insights to refine activation, measure brand health and affinity, & enhance brand consideration. Work closely with business partners to define guardrails based on the master brand. Key Skills Proven track record in brand management, preferably with experience leading a rebranding initiative. Ability to collaborate across functions and geographies and manage senior stakeholder relationships. Excellent project management, execution, and storytelling skills with an ability to translate strategy into impactful creative expression. Hands-on experience in agency management, budget control, and end-to-end project delivery. Strong leadership skills with experience in managing teams and influencing with and without authority. Comfort working in a fast-paced, dynamic with global exposure. Deep understanding of customer insights and market trends. Ability to maintain brand integrity while adapting strategies to suit regional/local market needs. Educational Qualifications PGD in Communications from MICA Show more Show less

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Raigarh, Chhattisgarh, India

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COMPANY SNAPSHOT Jindal Steel & Power is an industrial powerhouse with a dominant presence in the steel, mining, and infrastructure sectors. With an investment of USD 12 billion globally, the company continually enhances its capacity utilization and efficiency, driving towards a self-reliant India. JSP produces economical and efficient steel and power through backward and forward integration. The company’s product portfolio spans across the steel value chain from widest flat products to a whole range of long products and rails. JSP exports its diversified product portfolio to 22+ countries. Website - Home | Jindal Steel JSP CORE VALUES Extreme Ownership - Demonstrate complete ownership of the company’s results, whether it is part of our job description or not Better Than Before - Never satisfied with the status quo, and always pushing for greater results Respect for People - People are our most valuable asset, and we treat them accordingly Sustainability - Act in the long-term interest of our company and the environment JSP BEHAVIOURAL ATTRIBUTES Humility Humility is having a learner mind-set and should be in a constant state of learning Should be willing to learn and acknowledge what is not known Should be able to self-assess and understand his/her strengths and weaknesses and lean on support or be courageous to provide support, as and when needed Hunger Should be driven and ambitious for growth and be greatly self-motivated to look for more Should be seeking additional responsibilities and increasing their professional capabilities and should be ready to go beyond and above, because of not being asked to do but being motivated to, by the challenges Speed in Execution Should be swift in effective decision-making Should be prompt to gather input smartly to assess and make the required decision with consensus Should be able to achieve goals without wasting too much time and resources ABOUT THE ROLE Role Designation: Manager Department: Information Technology Reports to: SAP PM Lead Location: Raigarh, Chhattisgarh Roles & Responsibilities a. Facilitate the implementation and support of SAP PM b. Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements. c. Facilitate workshops to collect business requirements d. Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs. e. Design, customize, configure and testing of PM f. Identify gaps, issues and work around solutions. g. Act as liaison with client for troubleshooting: investigate, analyses and solve problems. h. Handle changes or emergency transports as needed for high priority issues; i. Document functional designs, test cases and results. j. Proactively identify and propose business process and/or system enhancements k. Provide consulting services on both new implementations and existing support projects l. Act as a liaison between the business functions and the technical team. m. Provide ad-hoc training and user support as required n. Work self-directed and independently; may act as subject matter mentor to more junior members SAP Plant Maintenance Skills & Experience a. Notification & Maintenance order type configuration b. Configuration of different type of master data like functional location, equipment, task list & work centers. c. Define the BOM (Bill of Materials). d. Material and serial number combination Warranties e. Classes and characteristics installed base Measurement Point and Documents f. Catalogs and Catalog Profiles g. Processing Refurbishment Tasks, Task List Management h. Warranty management and Maintenance Planning, Work orders i. Support on maintenance plan and scheduling. j. Integration with different modules like MM, PP& QM, FI & HR. k. Integration of WCM with maintenance order. l. Custom report development as per user requirement. m. Data Migration with LSMW/BDC n. Define different checks and controls in PM process. o. Debugging the ABAP programs, if any error occurs. p. Role design with authorization check on PM process. q. Fiori Application knowledge. Show more Show less

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12.0 - 15.0 years

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Raipur, Chhattisgarh, India

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Position _ Structure Engineer Location - Bemetara Chhattisgarh / Raipur Experience _ 12 to 15 Years We are seeking a highly skilled and motivated Structure Engineer to join our dynamic civil engineering team. The ideal candidate will possess a strong background in structural analysis and design, with a proven track record of delivering successful projects that adhere to safety, functionality, and sustainability standards. As a Structure Engineer, you will be responsible for analysing, designing, and overseeing the construction of various types of structures, including buildings, bridges, and tunnels. You will collaborate with Railway Department, NHAI Department , contractors, and other engineering professionals to ensure proper implementation of design principles and compliance with local and national codes and regulations. This role demands not only technical expertise but also strong problem-solving skills and the ability to communicate effectively with diverse teams. Moreover, as a key contributor to our projects, you will have the opportunity to work on innovative designs that push the boundaries of modern engineering. We are committed to fostering an inclusive environment that promotes professional growth and development for all staff members. If you are passionate about advancing civil engineering practices and making a meaningful impact on the infrastructure of our communities, we invite you to apply for this exciting opportunity. Responsibilities Conduct structural analysis and design of various civil engineering projects. Collaborate with NH & NHAI for Approval of Drawings and design Prepare detailed drawings and specifications for structural components. Ensure compliance with safety, quality, and regulatory standards during design and construction phases. Conduct site visits to monitor construction progress and ensure adherence to design specifications. Perform structural assessments and evaluations of existing structures. Prepare and present technical reports and project documentation to stakeholders. enhancing their understanding of complex engineering concepts. Requirements Bachelor's degree in Civil Engineering or related field; Master's degree preferred. Professional Engineer (PE) license or equivalent certification. Minimum of 12 to 15 years of experience in structural engineering within the civil engineering industry. Proficient knowledge of structural analysis software (e.g., SAP2000, ETABS, AutoCAD). Strong understanding of Bridge codes, engineering standards, and government regulations. Must have experience of Vehicle underpass ,Road over bridge , Girder Launching Experience , RE wall Experience Must have experience of liaising with Railway and NHAI Must have capabilities to deal with Railway department and NHAI Must have Knowledge of Checking Measurement and preparation of Bill Excellent problem-solving skills and attention to detail. Effective communication and teamwork skills to collaborate with interdisciplinary teams. Show more Show less

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3.0 years

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Bengaluru, Karnataka, India

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A Validation Lead offers solutions on both modular and services scope of work. While modulars are handled by our dedicated vendors across the country, services are delivered through a curated marketplace of Livspace-certified contractor partners and an in-house contracting team. To ensure we are providing the right inputs to our vendor partners and the right inputs are captured from the customers , we have a team who handles the following responsibilities : Validate drawings, BOQ & site. Understand drawings of all disciplines (Modular & Non-modular KWS, furniture, civil, electrical, plumbing,etc) and verify quantities of each line item in the BOQ Identify design discrepancies and foresee execution risk. Highlight the missing line items in the BOQ. Finalize BOQ after clarifying design discrepancies and a thorough validation at site. Provide error free validation reports within the provided SLA. Diploma/ B. Tech. in Civil Engineering or Architecture. 3+ years of contracting experience (1 yr execution + 2 yr QS) in residential/commercial projects. Ability to assess design feasibility, visualize on-site conditions and foresee execution risks. Proactive and capable of prioritizing work. Extremely high level of ownership. High learning aptitude. Good communication skills – Verbal & Written. Show more Show less

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5.0 - 8.0 years

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Bengaluru, Karnataka, India

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Job Title: UFT Automation Testing Location : Bangalore, Pune, Hyderabad, Chennai, Noida (WFO) Experience: 5 to 8 Years JD: Strong experience in UFT (Unified Functional Testing) version 12 and later. Strong experience in UFT in the automation additional benefit with Oracle Applications. Experience of creating and maintaining the automated script "library". Programming experience and development background in VBScript . Advanced level knowledge in the use of MS Excel. Strong analytical and problem-solving skills. Good communication skills (writing and speaking). Working knowledge of testing concepts, verification and validation techniques, defect management, quantitative methods, risk management and measurement programs Show more Show less

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16.0 years

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Bengaluru, Karnataka, India

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This role is for one of the Weekday's clients Min Experience: 16 years Location: Bangalore, Bengaluru JobType: full-time We are seeking an experienced and strategic Learning and Development (L&D) Leader to drive the design, implementation, and continuous improvement of enterprise-wide learning initiatives. This role will focus on enhancing employee capabilities, supporting career progression, and enabling business transformation—particularly in digital and technology-focused environments. The ideal candidate will possess a deep understanding of the digital ecosystem and extensive experience managing large-scale L&D programs. Requirements Key Responsibilities: Learning Strategy Development Develop and execute a forward-looking L&D strategy aligned with organizational goals and evolving talent requirements. Capability Building Collaborate with business leaders and HR centers of excellence to identify critical skill gaps and build targeted upskilling/reskilling programs—particularly in cloud, data, and product engineering domains. Leadership Development Design and lead development programs for current and future leaders, including high-potential identification, succession planning, and executive coaching. Learning Experience Design Apply a blended learning methodology that includes digital learning, classroom sessions, mentoring, and experiential learning to create impactful learning journeys. Digital Learning Platforms Manage and enhance learning platforms such as LMS systems and tools like Coursera, Pluralsight, and Degreed to deliver scalable learning solutions. Program Management Oversee the successful execution of learning programs, ensuring timely rollout, high engagement, and clear measurement of impact through KPIs and learner feedback. Culture of Learning Foster an organizational culture rooted in curiosity, continuous development, and a growth mindset. Vendor & Budget Management Coordinate with external learning providers and manage budgets to ensure cost-effective and high-impact delivery of programs. Qualifications: Bachelor's or Master's degree in Human Resources, Education, Psychology, or a related field 15+ years of experience in Learning and Development, with a minimum of 10 years in a senior leadership capacity Proven track record in leading L&D functions in dynamic, tech-driven organizations (preferably product or digital transformation companies) Expertise in adult learning theory, instructional design, and digital learning technologies Strong communication, stakeholder management, and data-driven decision-making skills Preferred Skills: Certifications in L&D, Instructional Design, or Agile Learning Methodologies Experience working across global teams and diverse cultural environments Key Skills: Learning Strategy Leadership Development Digital Learning Program Management Capability Building LMS Stakeholder Management Budgeting Continuous Learning Culture Show more Show less

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5.0 years

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Thane, Maharashtra, India

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Job Title - Associate Engineer Mechanical Engineering VIII Job Location - Thane HO Brief Job Description: • To work in Global Environment for Design Engineering support activities for New Product development, VAVE and Improvement projects. • To Work on projects/assignments (short or long term) such as on Concept design, NPD, Bills of Materials, CAD Modelling & its detailing (using Solidworks /CREO Tool) & Change Orders to maintain desired quality levels set by organization. • Work on design and developments of part/assembly & Provide design packages including 3D models, assemblies, drawings, and BOM structures. • Must also be able to work independently with little guidance. • Adherence to project management process set by organization. R esponsibilities and Measurement Criteria with Time investment Needed on Each: ( This will describe the overall core responsibilities of the role, decision making responsibilities etc.) 1. Minimum Bachelor Degree in Mechanical Engineering with relevant exposure to design environment. 2. 5 years of experience on Solidworks/CREO platform in Sheet metal domain is a must. 3. Must have good working experience in 3D modelling and detailing work on Solidworks /CREO with experience on generating Bills of Materials. Should also possess relevant experience and understanding of CO process. 4. Working experience on any PLM tools. Agile or PD cloud will be added advantage. 5. Knowledge of sheet metal fabrication process will be an added advantage. 6. Experience on telecom/electrical enclosure design is added advantage. 7. Good Interpersonal skills & ability to communicate effectively in both written and spoken English. 8. Self-motivated, disciplined, passionate, Willingness to learn and organized. 9. Experience in handling large CAD assemblies in SOLIDWORKS and managing modifications as required. 10. Working experience on External Simplified representation will be an added advantage. Qualifications: Required/ Minimum Qualifications: 1. Minimum Bachelor Degree in Mechanical Engineering with relevant exposure to design environment. 2. Minimum 5 years of experience on Solidworks platform in Sheet metal domain is a must. Additional / Preferred Qualifications: 1. Experience in handling large CAD assemblies in SOLIDWORKS/CREO and managing modifications as required. 2. Working experience on External Simplified representation will be an added advantage. Physical & Environmental Requirements: To be used majorly for manufacturing jobs. Time Travel Needed: No The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety, Integrity, Respect, Teamwork, Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development Show more Show less

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0 years

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Bengaluru, Karnataka, India

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About The Role Uber partners with hotels and airlines -- including Marriott, Delta, Air France, and more -- to reward customers with hotel and airline loyalty points when they use Uber. Millions of Uber users benefit from these deals, and they are an integral part of our marketing and customer value proposition. Improving the product experience and measurement of these deals is a critical part of evaluating and expanding the program to additional markets. What You Will Do ---- Generate product insights through analysis to influence decisions and what / how the team builds Design and analyze experiments to help the team learn, ship, and measure impact Lead product measurement for the team, including metrics design, implementation, and goal setting Scale data visibility and access through dashboards or other tools What You Will Need ---- Undergraduate and/or graduate degree in Math, Economics, Statistics, Engineering, Computer Science, or other quantitative fields. SQL expertise Experience with either Python or R for data analysis Proven track record to wrangle large datasets, extract insights from data, and summarise learnings/takeaways. Experience with dashboarding/data visualisation (i.e. Tableau, Mixpanel, Looker, or similar) Preferred Qualifications Excellent understanding of statistical principles backed by an academic foundation Technology and product experience Marketplace experimentation Modeling or causal inference Show more Show less

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