Responsible for balancing ficial objectives of different lodging products to maximize total revenues
Position is accountable for pricing, positioning and inventory of all hotels within the market Oversees all processes associated with demand, revenue, inventory, forecasting and opportunity analysis Contributes to and recommends sales strategy for pricing of the transient customer Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees, owners and regional team
CANDIDATE PROFILE
Education and Experience
2-year degree from an accredited university in Business Administration, Fice and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 years experience in the revenue management, sales and marketing, or related professional area
OR
4-year bachelors degree from an accredited university in Business Administration, Fice and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required
CORE WORK ACTIVITIES
Analyzing and Reporting Revenue Management Data
Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts
Generates and provides accurate and timely results in the form of reports, presentations, etc
Demonstrates knowledge of job-relevant issues, products, systems, and processes
Analyzes information, identifying current and potential problems and proposing solutions
Observes, receives, and otherwise obtains information from all relevant sources
Submits reports in a timely manner, ensuring delivery deadlines
Maintains accurate reservation system information
Provides support with cluster selling initiatives to all reservation centers
Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals
Generates updates on transient segment each period and continually analyzes transient booking patterns
Works with Market VP, Market GM and GM s to assist in pricing analyses for all products in Market
Assists with account diagnostics process and validates conclusions
Managing Revenue Management Projects and Strategy
Takes a predetermined strategy and contributing to the execution of that strategy
Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems
Provides revenue management functional expertise and leadership to general managers, property leadership teams and market sales leaders
Provides critical input to market leaders for development of property and overall market sales strategy
Ensures hotel strategies conform to brand philosophies and initiatives
Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate
Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings
Conducts sales strategy analysis and refines as appropriate to increase market share for all properties
Assists with development of 6-month, 12-month and 2-year strategic action plans for management of cluster transient revenues
Manages inventory to maximize cluster rooms revenue
Assists hotels with pricing and provides input on business evaluation recommendations
Provides recommendations to properties for Business Transient Sales account strategies
Leads efforts to coordinate strategies between group sales offices
Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning
Ensures property diagnostic processes (PDP) are used to maximize revenue and profits
Initiates, implements and evaluates revenue tests
Provides recommendations to improve effectiveness of revenue management processes
Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners
Communicates market direction to revenue management, sales and hotel leaders
Building Successful Relationships
Develops constructive and cooperative working relationships with others, and maintains them over time
Develops and manages internal key stakeholder relationships
Provides targeted and timely communication of results, achievements and challenges to the stakeholders
Additional Responsibilities
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner
Enters, transcribes, records, stores, or maintains information in written or electronic form
