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Bajaj Finance
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Manager - Two Wheeler - South & West

Manager - Two Wheeler - South & West

Bajaj Finance

1 - 3 years

7 - 11 Lacs

proddatur india

Posted:1 day ago| Platform:

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Skills Required

go compliance finance risk hr data it management governance systems onboarding sales education relationship management operations crm salesforce business communication

Work Mode

Work from Office

Job Type

Full Time

Job Description

Manager - Two Wheeler - South & West - About The Role
Manager - Two Wheeler - South & West
Job Purpose This position is open with Bajaj Finance Ltd. First link of management between the executors (field staff) and management. An effective communicator with exceptional relationship management skills and the ability to relate to people at all levels of business and management. Responsible for delivery of business AOP objectives for the assigned geography.

Culture Anchor

Work Hard Consistently puts in effort, plans and tracks daily progress to achieve targets.

Execute with Rigor Takes responsibility for meeting targets with focus and effort.

Own It Maintains honesty and fairness in all interactions in line with organization policies.

Act with Integrity

Duties and Responsibilities

Achieving business numbers with the assigned line of channels (basis location and market potential).

People Management (Off roll)Hiring, retention, and productivity.

Sales governance through compliance of systems and processes.

Responsible for tracking, managing, and controlling PDD requirement compliance.

Reduction in customer complaints and cancellations by ensuring that no miss-selling is being done.

Understanding of CRM (Salesforce.com).

Effectively engage with Credit, Operations, and Risk teams.

Ensure TAT is maintained for case processing.

Major Challenges

Training of self and their team.

Hiring the right candidate.

Smooth onboarding to help settle the employee well in BFL.

Smooth onboarding of new dealer/partner with BFL.

Retention of off-roll staff.

Decisions

Hiring of off-roll staff.

Approvals by coordinating with internal stakeholders (e.g., clearing cases).

Lead allocation.

Field activity planning and closure.

Interactions

Internal Clients

Connect with various internal departments (product, credit, operations, RCS, compliance) to process files.

Connect with HR department for hiring and retention.

External Clients

Engaging with customers.

Mapping of market competition.

Dimensions

Financial Dimensions

From 45 to 70 cases MOM (depending upon location and market potential).

Other Dimensions

Total team size9

Number of direct reports5 to 9

Number of indirect reportsN/A

Number of outsourced employees5 to 9

Number of locations1 to 4

Number of products1 (Two wheeler loan)

Required Qualifications and Experience

Educational Qualifications

Graduate / Post Graduate

Good command in Excel is essential.

Work Experience

1 to 3 years of relevant experience in managing a team.

Result oriented with a go-getter attitude.

Collaborative work style to engage with peers and colleagues across the company.

Excellent team management and interpersonal skills.

Excellent command over communication skills.

Highly ambitious and self-motivated.

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Manager - Two Wheeler - South & West