Manager

Job Description

Key Responsibilities: Team Leadership & Supervision: Lead and manage a team of visa counselors and administrative staff. Provide training, guidance, and performance feedback. Client Consultation: Meet with students and their families to provide expert advice on study visa requirements. Assess client eligibility and suggest suitable countries and institutions. Visa Application Oversight: Review and verify visa applications to ensure accuracy and compliance. Liaise with embassies, consulates, and immigration authorities. Compliance & Updates: Keep up to date with changing immigration laws, policies, and visa processes for key countries (Canada, Australia, UK, USA, etc.). Ensure compliance with regulatory requirements and internal standards. Documentation & Process Optimization: Streamline the visa application process for efficiency. Ensure proper record-keeping and data management. Client Relationship Management: Handle escalations or complex cases. Maintain high levels of client satisfaction and retention. Business Development (Optional, depending on office size): Identify new markets or partnerships with educational institutions. Contribute to marketing strategies and campaigns. Key Skills & Qualifications: Bachelor’s or Master’s degree (preferably in International Relations, Education, or Business). Minimum 3–5 years of experience in visa counseling or immigration services. Strong knowledge of international study visa procedures. Leadership and people management skills. Excellent communication and interpersonal skills. Attention to detail and strong organizational abilities. Job Types: Full-time, Permanent, Fresher Pay: ₹13,610.98 - ₹51,816.42 per month Schedule: Day shift Morning shift Supplemental Pay: Commission pay Work Location: In person