Manager-Stakeholder Management & Customer Relation

3 - 8 years

6 Lacs

Posted:1 week ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Description

Job Purpose



  • Build and maintain strong stakeholder relationships by aligning engagement strategies with business objectives.



  • Enhance customer experience through effective communication, issue resolution, and proactive support to drive loyalty.



  • Act as a strategic link between stakeholder expectations and internal operations, fostering collaboration and continuous improvement.



Key Accountabilities


  • Stakeholder Engagement & Analysis


  • Conflict Resolution & Collaboration


  • Invoice Management & Compliance


  • Documentation & Compliance


  • Communication & Issue Resolution


  • Process Optimization


  • Additional Responsibilities



Skills Required



  • Strategic foresight and business acumen



  • Analytical mindset with attention to detail



  • Strong interpersonal, people, and team management skills



  • Innovative, creative, and customer-centric approach



  • Proven stakeholder management expertise



Key Performance Indicators


  • Compliance & Process Improvement


  • Invoice & Contractual Management



Key Interfaces


  • Internal


  • External



Education & Experience Requirements


  • Minimum Education


  • Experience



    • Professional qualification: Minimum 3+ years, Desired 5 years.



    • Master s degree: Minimum 5+ years, Desired 7 years.






Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Air India logo
Air India

Aviation

Mumbai

RecommendedJobs for You