Manager / Sr. Manager of Revenue Operations

About Symphony Technology Group (STG)

STG is a Silicon Valley (California) based private equity firm that has a long and successful track record of transforming high potential software and software-enabled services companies, as well as insights-oriented companies into definitive market leaders. The firm brings expertise, flexibility, and resources to build strategic value and unlock the potential of innovative companies. Partnering to build customer-centric, market winning portfolio companies, STG creates sustainable foundations for growth that bring value to all existing and future stakeholders. The firm is dedicated to transforming and building outstanding technology companies in partnership with world class management teams.STGs expansive portfolio has consisted of more than 30 global companies.

https://stgpartners.com/

About STG Labs India

STG Labs is the incubation center for many of STGs portfolio companies, building their engineering, professional services, and support delivery teams in India. STG Labs offers an entrepreneurial start-up environment for software and AI engineers, data scientists and analysts, project and product managers and provides a unique opportunity to work directly for a software or technology company. Based in Bangalore, STG Labs supports remote working from home and from multiple locations across India.

www.stglabs.com

Work Location: Bengaluru

Manager / Senior Manager of Revenue Operations

Overview

We are looking for an experienced, commercially minded Manager / Sr. Manager of Revenue Operations to design, operate and scale Companys end-to-end go-to-market revenue engine across Sales, Marketing, Customer Success and Partners.

This role translates Company’s growth strategy into execution by owning revenue planning, forecasting, systems, data and operating cadence. As the connective tissue across our bowtie GTM model, you will ensure alignment, predictability and efficient scale as we continue to move upmarket into enterprise.

This role is ideal for a leader who combines strategic thinking with hands-on operational leadership, has deep SaaS GTM experience and thrives in a high-growth, metrics-driven environment.

Key Responsibilities

Revenue Strategy and Planning

Partner with the CRO and GTM leadership to operationalise Company’s revenue strategy across new logo, expansion and renewal motions.

Own annual and quarterly revenue planning, capacity modelling, quota setting and territory design.

Translate ARR and bookings targets into clear execution plans aligned to our ICP and segment strategy.

Support long-range planning, scenario modelling and board-level reporting.

Forecasting, Analytics and Insights

Own forecasting methodology, cadence and accuracy across new business, expansion and renewals.

Build and maintain dashboards covering ARR, bookings, pipeline coverage, NRR, win rates, churn and did nothing.

Deliver actionable insights to GTM leaders to improve conversion, velocity and predictability.

Provide early visibility into risk, opportunity and execution gaps across the funnel.

GTM Operations and Process

Design and optimise end-to-end revenue processes aligned to Company’s bowtie GTM model.

Drive alignment across Sales, Marketing, Customer Success, Finance and Product on handoffs and ownership.

Establish consistent opportunity management standards, deal hygiene and inspection cadence.

Improve funnel efficiency, win rates and sales cycle performance across segments.

Systems, Data and Governance

Own the revenue technology stack with Salesforce as the system of record.

Ensure clean data models, governance and scalable architecture across GTM systems.

Evaluate, implement and optimise tooling supporting forecasting, CPQ, analytics and enablement.

Ensure reporting consistency and a single source of truth across the business.

Operating Cadence and Enablement

Establish and run the GTM operating rhythm, including weekly pipeline inspection, forecasting cadence and QBR support.

Partner with Sales Enablement and GTM leaders to improve rep productivity, execution quality and adoption of process.

Support deal review, pricing governance and commercial frameworks to increase win rates and deal quality.

Enable accountability through clear KPIs, dashboards and role-specific scorecards.

Leadership and Team Development

Build, lead and develop a high-performing Revenue Operations team across Sales Ops, Marketing Ops and CS Ops.

Create clear roles, responsibilities and development paths as the organisation scales.

Act as a trusted advisor to GTM and executive leadership, balancing pace with rigour.

Scale processes and structure to support growth without unnecessary complexity.

Required Skills and Experience

6+ years experience in Revenue Operations, Sales Operations or GTM Operations roles.

Proven experience scaling a B2B SaaS business, ideally with enterprise customers and complex deal cycles.

Strong expertise in Salesforce and modern RevOps tooling, with a focus on data quality and governance.

Deep understanding of SaaS metrics, forecasting models and revenue drivers (ARR, bookings, pipeline coverage, NRR).

Experience partnering closely with CRO, CFO and executive leadership.

Strong analytical mindset with the ability to turn data into decisions and drive behavioural change.

Preferred Experience

Experience supporting global or regional GTM models and enterprise sales motions.

Exposure to CPQ, pricing governance and complex commercial frameworks.

Familiarity with NRR optimisation, expansion modelling and churn reduction programmes.

Experience building or scaling a RevOps function through growth phases.

What Success Looks Like

Forecast accuracy improves and leadership has confidence in revenue predictability.

GTM teams operate against a single operating model aligned to the bowtie, with clear handoffs and accountability.

Salesforce and reporting are trusted as the single source of truth.

Win rates improve and the organisation reduces did nothing outcomes through better inspection and process.

Revenue processes scale efficiently as ARR grows, without adding unnecessary operational overhead.

Regards,

STG LABS TA TEAM