Manager- Production Support

Role: Manager

Educational Qualifications: BE / B Tech / MCA

Experience: 7 - 10 years

Location: Chennai

Key Responsibilities:

Exposure to hands on experience in support and troubleshooting of applications installed in Linux / Unix OS and java based three tier architecture technologies. Strong conceptual understanding of Linux based OS concepts and inter process communication. Exposure to real-time messaging technologies (Multicast, UDP, TCP/IP etc) Knowledge of Linux commands, code release methodologies and scripting. Java technologies and related three tier architectures Should have exposure to major deployment and migration projects. Finance domain knowledge especially worked on Capital Market related applications or BFSI (desired). Knowledge of complete software development cycle, Maintenance and Operations. ITIL process understanding & Incident / Problem Management using internal tool Expertise in application monitoring concepts and Tools.

Required Skills

Excellent problem solving and analytical capabilities. Good communication and interpersonal skills. Ability to communicate effectively with senior management. Ability to perform independently with minimal supervision. Proficient in preparation of reports, dashboards and documentation. Attitude for continuous improvement of self & towards the work., team player and self-starter

Skills Sets:

Shell scripting Basics of Linux Technically sound on SQL & PLSQL, RDBMS concepts Java/C ITIL Framework Process / automation Tools Usage related to ITIL / Operations Framework ServiceNow ITRS

Required Leadership Skills

Ability to communicate effectively with senior management. Must be able to manage team schedule and task details