Manager, Partner Management

We are seeking a dynamic and experienced Manager, Partner Management to oversee our expanding Partner Development and Technical Partner Services teams. This pivotal role is essential for ensuring operational excellence, enhancing partner engagement, and successfully delivering partner-focused initiatives that align with our global Go-to-Market (GTM) strategy. As a key figure in the Partnerships organization, you will collaborate extensively with Sales, Enablement, Marketing, Product, and Support teams to provide a seamless and scalable partner experience. Your responsibilities will include: Team Leadership & Management - Lead, coach, and nurture a high-performing team spanning Partner Development and Technical Partner Services functions. - Drive team objectives, KPIs, and operational cadence to maintain consistency, accountability, and demonstrable impact. - Offer guidance, performance evaluations, and career development opportunities. Partner Development - Supervise partner development programs, training sessions, and engagement strategies to activate and expand fruitful partner relationships. - Coordinate with regional and global GTM teams to enhance partner readiness and field collaboration. - Monitor and report partner activity, adoption, and impact throughout the sales cycle. Technical Partner Services - Guarantee technical enablement and integration support for partners, encompassing connector management, sandbox provisioning, and issue resolution. - Collaborate with Product and Engineering departments to streamline problem-solving and enhance partner-facing tools. - Continuously refine internal processes and documentation to bolster partner scalability. Cross-Functional Collaboration - Act as a bridge between the partner ecosystem and internal stakeholders, fostering feedback collection, conflict resolution, and co-selling opportunities. - Collaborate closely with Alliances, Sales Ops, and Partner Marketing on endeavors that drive partner influence and revenue. Desired Qualifications: - Over 10 years of overall experience, including 5+ years in project management and 4+ years in a leadership role. - Profound business acumen and proficiency in managing both business-oriented and technical teams. - Comprehensive understanding of partner ecosystems, particularly within SaaS or cloud environments, would be advantageous. - Exceptional communication, stakeholder management, and problem-solving capabilities. - Possession of a data-driven mindset with the capacity to propel outcomes through insights, collaboration, and process enhancements.,