Job Overview We are seeking a results-driven Manager – Operations (Sales) to collaborate closely with the President (Operations) in enhancing sales performance and operational efficiency. This role is pivotal in enriching the sales processes, implementing data-driven strategies, and fostering cross-functional collaboration to achieve and surpass sales targets. Key Responsibilities Sales Process Optimization: Review, refine, and standardize sales processes to enhance efficiency. CRM & Data Management: Oversee CRM systems (LeadVision) to ensure data accuracy, consistency, and effective utilization across the sales team. Sales Forecasting & Analytics: Analyze historical sales data and current pipeline information to develop accurate sales forecasts and actionable insights. Performance Reporting: Design and maintain dashboards to track key performance indicators (KPIs) such as Conversion Rates, ASP, Product Mix, NDA. Compensation & Incentives: Assist in structuring sales compensation plans and incentive programs that align with company objectives and motivate the sales team. Cross-Functional Collaboration: Work closely with Marketing, Finance, Customer Care, SCM & HR teams to align on go-to-market strategies and revenue targets. Sales Enablement: Identify training needs and coordinate with Sales Enablement to provide necessary resources and on-boarding programs. Technology Management: Evaluate, implement, and maintain sales tools and software that enhance productivity and automation. Process Documentation: Develop and maintain documentation for sales processes, policies, and best practices to ensure consistency. Skills & Qualifications Experience: Minimum of 5 years in Sales Operations, Sales Enablement, or Revenue Operations, both in B2B & B2C environment. Technical Proficiency: Advanced knowledge of CRM systems, sales automation tools, and reporting platforms. Analytical Skills: Strong ability to analyze sales data, identify trends, and provide actionable insights. Communication: Excellent interpersonal and communication skills, with the ability to collaborate effectively across departments. Project Management: Proven track record of managing multiple projects simultaneously and delivering results within deadlines. Problem-Solving: Proactive and solution-oriented, with the ability to anticipate challenges and implement effective solutions. Education: Bachelor’s degree in Business Administration, Sales, Marketing, or a related field. Powered by Webbtree Show more Show less