Job
Description
As the Manager of Operations at Lumenci, your role is crucial in leading and optimizing the organization's operational performance. You will be responsible for overseeing core operational functions, driving process improvement initiatives, enhancing cross-functional coordination, and ensuring resource optimization to meet organizational goals. The ideal candidate for this position is a results-driven and strategic individual with strong leadership abilities and a deep understanding of operations management and organizational development. Your responsibilities will include overseeing organization-wide resource allocation, staffing, and workforce planning in collaboration with department heads and HR. You will drive continuous improvement through data analysis, operational audits, and performance metrics evaluation. Designing and implementing strategies to optimize business workflows and operational processes will also be a key aspect of your role. Additionally, you will conduct high-level analysis using statistical tools to support decision-making and ensure implementation and compliance of standardized procedures, policies, and operational protocols. Collaboration with internal stakeholders to automate key operational processes based on industry benchmarks and best practices will be essential. Monitoring and managing key performance indicators (KPIs) across departments and providing actionable insights to senior leadership are critical tasks. You will also be responsible for ensuring timely project invoicing, cost management, and alignment with financial goals, as well as overseeing timesheet compliance and ensuring efficient project staffing and resource allocation. Preparing and presenting executive-level reports on operational performance, improvements, and risk assessments will be part of your regular duties. To be successful in this role, you should have 5-8 years of experience in Operations management and be proficient in using analytics software and process automation tools. Strong leadership skills, data analysis capabilities, and strategic planning expertise are necessary. You should also demonstrate the ability to lead cross-functional teams, manage multiple projects simultaneously, and possess excellent organizational, problem-solving, and decision-making skills. Effective verbal, written, and interpersonal communication skills are essential for this position. At Lumenci, we value customer-centricity, quality, ownership, collaboration, and a growth mindset. Joining our diverse and globally distributed team will provide you with opportunities for growth and development. We offer competitive market salary, paid leave, wellness leave, parental leave, birthday leave, flexi leave, health and personal accident insurance, as well as health, vision, and dental checkups. If you are passionate about process improvement, data analysis, project management, and strategic planning, and are looking for a dynamic and high-growth company to excel in, Lumenci is the place for you.,
