Manager of Customer Success

As a Manager of Customer Success at One Place Solar, you will play a crucial role in ensuring customer satisfaction and retention. Located in Agra, this full-time on-site position requires a dedicated individual with a passion for managing customer accounts and overseeing successful project completion. Your responsibilities will encompass a wide range of tasks aimed at analyzing customer feedback, providing proactive support, and fostering strong relationships with clients. Your ability to evaluate performance metrics, communicate effectively, and address client needs will be instrumental in your day-to-day interactions. To excel in this role, you should possess strong analytical skills, exceptional problem-solving abilities, and excellent organizational capabilities. Your experience in customer satisfaction and retention, coupled with account management expertise, will be key to your success in this position. While working closely with internal teams, you will collaborate to address customer needs promptly and ensure a high level of customer service. A background in renewable energy or the solar industry would be beneficial, and a Bachelor's degree in Business, Engineering, or a related field is preferred. Join us at One Place Solar as we strive to deliver top-notch solar design and engineering services while becoming a trusted and efficient solar services company in the USA. Make a difference in the world of solar projects by ensuring efficiency, compliance, and future readiness with us.,