About Us: Serein is a leading provider of PoSH (Prevention of Sexual Harassment) and DE&I (Diversity, Equity, and Inclusion) services. We are dedicated to fostering inclusive workplaces and promoting respectful behaviour through our culturally-sensitive services and training programs. Our team is passionate about creating positive change and believes that every individual deserves a safe and inclusive environment at work. Position Overview: As an Accounting and Operations Executive , you will be the backbone of our daily operations. From coordinating schedules and meetings to supporting communication across teams, your role will be crucial in ensuring everything runs efficiently and professionally. Key Responsibilities: Maintain Company’s books of accounts in Tally. File TDS and GST returns. Maintain Salary register of the employees. Assist the Auditors in Statutory audit. Manage calendars and coordinate meetings Invoicing and follow up. Generating Payslips Updating GST details. Serve as the point of contact for clients and internal teams Assist in client onboarding and documentation Ensure smooth operations through effective use of Excel Support the Serein Learning Platform. Qualifications: Bachelor’s degree in Bcom / BBA 0 - 2 years of experience in the field Strong communication skills (verbal & written) Basic knowledge of Excel Proficient in Tally Organized, detail-oriented, and eager to learn How to Apply: If you are a passionate, multilingual individual with a background in social science and a commitment to promoting safe and inclusive workplaces, we encourage you to apply. Please submit your resume, a cover letter outlining your relevant experience, and any references to careers@serein.in . At Serein, we believe in the power of diversity and are committed to creating an inclusive workplace. We welcome applications from candidates of all backgrounds and experiences. Wondering how you fit in? At Serein, we thrive on the joy of diverse interests! 🍔 Whether you're passionate about savoring delectable dishes, discussing the latest memes, dissecting movies, exploring series, or expressing your love for languages, you're in for a treat! Join our vibrant and inclusive team, and let your inner enthusiast shine. At Serein, we believe that sharing our varied interests brings great people together, and you're the unique ingredient we've been looking for! #TeamSerein 🍣🍰 Join our team and be a part of the change! Show more Show less
Responsibilities: Collaborate with cross-functional teams on project delivery. Design data structures & algorithms, implement AWS cloud solutions. Ensure code quality, maintainability & scalability.
As an animator for our team, you will be responsible for creating captivating animations tailored for e-learning courses. Your primary focus will be on developing animations that complement educational material, enriching the overall learning journey for our users. Working closely with our content specialists and design team, you will play a pivotal role in delivering high-quality animations within project timelines. The ideal candidate we are seeking is a creative individual with a solid foundation in animation, particularly within the realm of educational content. Your passion for crafting immersive and inclusive animations that elevate the learning experience will be a key asset in this role. Attention to detail, adeptness at meeting deadlines, and the ability to adapt your creative approach to suit varied client requirements are essential qualities we value. Key Responsibilities: - Design interactive animations and motion graphics to enhance e-learning content. - Collaborate with content experts and designers to ensure animations align with learning objectives. - Optimize animations for diverse digital platforms and devices. - Maintain creativity while adhering to project specifications and timelines. - Ensure all deliverables are inclusive, accessible, and resonate with diverse audiences. Requirements: - Demonstrated experience in animation, particularly in the educational or e-learning sector. - Proficiency in animation software including Adobe Photoshop, Adobe Illustrator, Adobe Animate, and Adobe After Effects. - Familiarity with video editing tools such as iMovie, Adobe Premiere Pro, etc. - Consistent track record of delivering animations within stipulated deadlines. - Strong collaborative skills to engage effectively with cross-functional teams. - Ability to juggle multiple projects simultaneously without compromising on quality. - Dedication to meeting deadlines and delivering work punctually without necessitating extensions.,
Senior Sales Director - India Senior Sales Director – Inside Sales (B2B SaaS Marketing) Location: India (Hybrid/Remote as per company policy) Experience: 10+ years in Inside Sales / B2B SaaS Sales with proven leadership experience About Serein At Serein (www.serein.inc) we use data and latest research in behavioural economics/sociology to develop content. We partner with startups and corporates to focus on ways to build a diverse and inclusive workplace which fosters openness, enables effective teamwork and ensures safe environment for all employees. Our approach is based on research on all aspect of diversity: gender, age, disability, LGBT and other social variables. Serein is an end to end service partner for the implementation of Prevention of Sexual Harassment (PoSH) legal compliance. We partner with companies on case redressal and policies to proactively build safer work cultures and sexual harassment (PoSH) trainings either in person or virtually. Check out more on diversity, inclusion and prevention of sexual harassment (PoSH training in India and US) at www.serein.in/services. Our legal experts and social scientists have been creating resource guides for companies who are looking to implement diversity, inclusion and sexual harassment (POSH) trainings. Check out more on diversity, inclusion and prevention of sexual harassment (PoSH training in India and US) at www.serein.in/inclusion. Website http://www.serein.inc Job Title: Senior Sales Director – Inside Sales (B2B SaaS & Consulting) Location: India (Hybrid/Remote as per company policy) Experience: 10+ years in Inside Sales with significant B2B SaaS and Consulting Sales experience, including US market exposure About Serein Serein is a fast-growing, innovation-led company delivering cutting-edge SaaS solutions and consulting services that help businesses elevate their marketing, customer engagement, and team performance. Our offerings combine technology, design thinking, and strategic workshops/trainings to deliver measurable results for global enterprises. Role Overview Serein is seeking an accomplished Senior Sales Director – Inside Sales to lead and scale our B2B SaaS and consulting sales across India and international markets (India/Overseas split: 70% India, 30% ex-India ). This role is ideal for a strategic, results-oriented sales leader who combines deep SaaS sales experience with consulting and solution-selling expertise, particularly in B2B US markets . The Senior Sales Director will be responsible for driving inside sales growth , leading a high-performing team, and collaborating closely with marketing and delivery teams to convert leads into high-value Consulting projects, and workshops/trainings , SaaS subscriptions. Key Responsibilities Sales Strategy & Leadership Develop and execute a comprehensive inside sales strategy spanning both SaaS solutions and consulting services (including workshops and training programs). Drive revenue growth in India ( ~70% focus ) while building a sustainable pipeline for overseas markets ( ~30% focus , primarily US). Identify market trends, key customer segments, and business opportunities to maximize lead conversion and revenue impact. Team Management & Development Build, mentor, and manage a high-performing inside sales team that can handle both SaaS and mainly consulting opportunities. Set ambitious yet achievable KPIs, sales quotas, and pipeline targets to ensure consistent delivery against goals. Create a culture of accountability, customer focus, and continuous learning. Sales Execution & Pipeline Growth Oversee the full inside sales cycle, including prospecting, qualification, demos/presentations, negotiations, and closures. Develop tailored pitches for workshops, trainings, and consulting solutions in addition to SaaS products. Collaborate with marketing to optimize inbound and outbound campaigns for lead generation and nurturing. Implement best practices in CRM (Salesforce/HubSpot), sales automation, and analytics. Market & Client Engagement Cultivate strong relationships with enterprise decision-makers in India and key international markets, especially the US . Represent Serein at client presentations, workshops, industry forums, and strategic events to strengthen market presence. Provide market intelligence and client insights to influence product development and consulting offerings. Cross-Functional Collaboration Work closely with Marketing, Product, and Delivery teams to develop customized SaaS + consulting proposals and client solutions. Ensure seamless handover of closed deals to delivery teams for successful implementation of workshops and training programs. Key Requirements Experience: Minimum 10+ years of inside sales experience , with significant exposure to both B2B SaaS and consulting/solution sales . Proven success selling into US markets and handling international client relationships. Strong understanding of inside sales operations, demand generation, and sales forecasting for both product and service-led businesses. Demonstrated ability to lead and scale inside sales teams and consistently achieve revenue targets. Proficiency in CRM platforms (Salesforce, HubSpot) and sales automation tools. Exceptional communication, negotiation, and presentation skills with a consultative approach. Ability to balance strategic planning with hands-on execution in a fast-paced, high-growth environment . Preferred Attributes Experience in selling training, consulting, or workshop-based solutions alongside SaaS products. Deep knowledge of US B2B sales practices and ability to navigate multi-stakeholder decision-making. Entrepreneurial mindset with a passion for building sales engines for emerging markets. What We Offer Competitive compensation with performance-based incentives. Opportunity to shape Serein’s global inside sales and consulting sales strategy . Exposure to cutting-edge SaaS technologies, strategic consulting, and training programs . A collaborative, growth-oriented culture that values innovation and results. Why join us? Joining our team means you will have the opportunity to work on meaningful and impactful projects, contribute to shaping a culture of safety, inclusion and belonging, and grow your career within a dynamic and forward-thinking organisation. If you are a dedicated and experienced professional with a commitment to promoting safe and inclusive workplaces, we encourage you to apply. Please submit your resume, a cover letter outlining your relevant experience to hell@serein.in and tanu@serein.in
Job Title Customer Success Manager (Mid-Level) Location [Bangalore, India] About Serein At Serein (www.serein.in) we use data and latest research in behavioural economics/sociology to develop content. We partner with startups and corporates to focus on ways to build a diverse and inclusive workplace which fosters openness, enables effective teamwork and ensures safe environment for all employees. Our approach is based on research on all aspect of diversity: gender, age, disability, LGBT and other social variables. Serein is an end to end service partner for the implementation of Prevention of Sexual Harassment (PoSH) legal compliance. We partner with companies on case redressal and policies to proactively build safer work cultures and sexual harassment (PoSH) trainings either in person or virtually. Check out more on diversity, inclusion and prevention of sexual harassment (PoSH training in India and US) at www.serein.in/services. Our legal experts and social scientists have been creating resource guides for companies who are looking to implement diversity, inclusion and sexual harassment (POSH) trainings. Check out more on diversity, inclusion and prevention of sexual harassment (PoSH training in India and US) at www.serein.in/inclusion. Website http://www.serein.inc About the Role We are looking for an experienced Customer Success Manager to join our team and help drive client engagement, satisfaction, and long-term partnerships. The role involves working closely with clients to ensure they derive maximum value from our solutions, proactively managing accounts, and collaborating internally to deliver best-in-class customer experiences. This is a mid-career role, ideal for professionals who are comfortable handling client portfolios, influencing stakeholders, and contributing to the success and growth of customer relationships. Key Responsibilities Client Relationship Management Act as the primary point of contact for a portfolio of clients, ensuring ongoing engagement and satisfaction. Build trusted advisor relationships by understanding client needs, goals, and challenges. Conduct regular check-ins, business reviews, and feedback sessions with clients. Onboarding & Adoption Support smooth onboarding of new clients, ensuring proper setup and adoption of solutions. Drive product/solution adoption by training client stakeholders and enabling best practices. Account Growth & Retention Identify upsell/cross-sell opportunities by aligning solutions to client needs. Proactively manage client health to reduce churn and drive renewals. Proactively collaborate with Sales, Marketing, and Product teams to ensure client success and account growth. Customer Advocacy & Feedback Gather client feedback and share insights with internal teams to enhance product and service offerings. Identify case studies, testimonials, and advocacy opportunities to showcase client success. Operational Excellence Maintain accurate records of client interactions, renewals, and opportunities in CRM tools. Monitor customer success metrics (engagement, adoption, renewal rates, NPS) and take proactive actions. Key Requirements 58 years of experience in Customer Success / Account Management / Client Engagement , preferably in B2B SaaS, consulting, or technology services. Strong communication, relationship-building, and stakeholder management skills. Proven track record of driving customer retention, renewals, and upsell opportunities. Problem-solving mindset with the ability to manage multiple client accounts simultaneously. Is curious and highly enthusiastic about working with cross functional teams to gain an in-depth understanding of our service offerings. Experience with CRM/CS tools (Salesforce, HubSpot, Gainsight, Zoho, etc.) is a plus. Ability to work cross-functionally with Sales, Marketing, and Product teams. Key Attributes Customer-centric mindset with a passion for delivering value. Strong ownership and accountability. Strategic thinker with the ability to execute operationally. Comfortable in fast-paced and evolving environments. Why join us Joining our team means you will have the opportunity to work on meaningful and impactful projects, contribute to shaping a culture of safety, inclusion and belonging, and grow your career within a dynamic and forward-thinking organisation. If you are a dedicated and experienced professional with a commitment to promoting safe and inclusive workplaces, we encourage you to apply. Please submit your resume, a cover letter outlining your relevant experience to [HIDDEN TEXT] and [HIDDEN TEXT].
Job Title Customer Success Manager (Mid-Level) Location [Bangalore, India] About Serein At Serein (www.serein.inc) we use data and latest research in behavioural economics/sociology to develop content. We partner with startups and corporates to focus on ways to build a diverse and inclusive workplace which fosters openness, enables effective teamwork and ensures safe environment for all employees. Our approach is based on research on all aspect of diversity: gender, age, disability, LGBT and other social variables. Serein is an end to end service partner for the implementation of Prevention of Sexual Harassment (PoSH) legal compliance. We partner with companies on case redressal and policies to proactively build safer work cultures and sexual harassment (PoSH) trainings either in person or virtually. Check out more on diversity, inclusion and prevention of sexual harassment (PoSH training in India and US) at www.serein.in/services. Our legal experts and social scientists have been creating resource guides for companies who are looking to implement diversity, inclusion and sexual harassment (POSH) trainings. Check out more on diversity, inclusion and prevention of sexual harassment (PoSH training in India and US) at www.serein.in/inclusion. Website http://www.serein.inc About the Role We are looking for an experienced Customer Success Manager to join our team and help drive client engagement, satisfaction, and long-term partnerships. The role involves working closely with clients to ensure they derive maximum value from our solutions, proactively managing accounts, and collaborating internally to deliver best-in-class customer experiences. This is a mid-career role, ideal for professionals who are comfortable handling client portfolios, influencing stakeholders, and contributing to the success and growth of customer relationships. Key Responsibilities Client Relationship Management Act as the primary point of contact for a portfolio of clients, ensuring ongoing engagement and satisfaction. Build trusted advisor relationships by understanding client needs, goals, and challenges. Conduct regular check-ins, business reviews, and feedback sessions with clients. Onboarding & Adoption Support smooth onboarding of new clients, ensuring proper setup and adoption of solutions. Drive product/solution adoption by training client stakeholders and enabling best practices. Account Growth & Retention Identify upsell/cross-sell opportunities by aligning solutions to client needs. Proactively manage client health to reduce churn and drive renewals. Proactively collaborate with Sales, Marketing, and Product teams to ensure client success and account growth. Customer Advocacy & Feedback Gather client feedback and share insights with internal teams to enhance product and service offerings. Identify case studies, testimonials, and advocacy opportunities to showcase client success. Operational Excellence Maintain accurate records of client interactions, renewals, and opportunities in CRM tools. Monitor customer success metrics (engagement, adoption, renewal rates, NPS) and take proactive actions. Key Requirements 5–8 years of experience in Customer Success / Account Management / Client Engagement , preferably in B2B SaaS, consulting, or technology services. Strong communication, relationship-building, and stakeholder management skills. Proven track record of driving customer retention, renewals, and upsell opportunities. Problem-solving mindset with the ability to manage multiple client accounts simultaneously. Is curious and highly enthusiastic about working with cross functional teams to gain an in-depth understanding of our service offerings. Experience with CRM/CS tools (Salesforce, HubSpot, Gainsight, Zoho, etc.) is a plus. Ability to work cross-functionally with Sales, Marketing, and Product teams. Key Attributes Customer-centric mindset with a passion for delivering value. Strong ownership and accountability. Strategic thinker with the ability to execute operationally. Comfortable in fast-paced and evolving environments. Why join us? Joining our team means you will have the opportunity to work on meaningful and impactful projects, contribute to shaping a culture of safety, inclusion and belonging, and grow your career within a dynamic and forward-thinking organisation. If you are a dedicated and experienced professional with a commitment to promoting safe and inclusive workplaces, we encourage you to apply. Please submit your resume, a cover letter outlining your relevant experience to hello@serein.in and tanu@serein.in.
Chief of Staff to the CEO — Serein Inc. About Serein Serein is one of the fastest-growing companies in the e-learning space. Over 500 organizations across 35 countries use our solutions to train employees and leaders, helping them build safer workplaces, collaborate better, and boost productivity. We are on a mission to make learning at work simple, impactful, and human. The Role We’re looking for a Chief of Staff to work directly with our Founder & CEO. Think of this as your MBA in company building. You will be at the center of it all: helping hire great people, improving how we work, keeping the CEO (and the company) running smoothly, and driving key projects that shape Serein’s next chapter of growth. What You’ll Do Hiring & Onboarding • Manage the full recruitment cycle—from sourcing and screening to interviews and offer rollouts. • Collaborate with hiring managers to ensure strong, culture-aligned hires. • Drive a seamless onboarding experience that helps new hires hit the ground running. Employee Engagement & Development • Design and execute employee development plans and annual performance reviews. • Lead engagement initiatives that make Serein a great place to work. HR Operations & Compliance • Draft and manage employment agreements (full-time, contractor, consultant) and ensure compliance. • Maintain accurate employee documentation and HR records. CEO Operations • Coordinate scheduling, key communications, and strategic priorities for the CEO. • Support cross-functional projects and ensure alignment across teams. What You’ll Bring • 5+ years of experience in HR, operations, or similar roles. • Startup experience preferred—you know how to thrive in fast-moving, dynamic environments. • Exceptional organization, communication, and problem-solving skills. • A self-starter mindset and a bias for action. Why Join Us You’ll work side-by-side with the founder, gain hands-on exposure to leadership and strategy, and play a key role in scaling a global company. If you’re ambitious, curious, and love making things happen—this role is for you.