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2 Job openings at Bannpeople
Customer Service Support Manager

Gwalior, Madhya Pradesh, India

2 years

None Not disclosed

Remote

Full Time

This Job is only for people who are in Gwalior, M.P. - Salary - 18 K per month Job Title: Customer Support Manager – International Process (Hybrid | Australian Shift) Location: Gwalior, Madhya Pradesh (Hybrid – Partial Work from Home) Shift Timing: 6:30 AM – 10:00 AM (Work from Home) 10:30 AM – 3:00 PM (Work from Office) Job Type: Full-time Language Requirement: Excellent spoken and written English Experience: Minimum 2 years (preferred) Job Overview We are hiring a Customer Support Manager to manage and lead international customer service operations for Australian clients. This role requires excellent English communication, prior support or customer-facing experience, and the flexibility to work in a hybrid setting. Key Responsibilities Handle and resolve customer queries in a timely and professional manner Manage a small support team, monitor performance, and ensure SLA adherence Escalate and coordinate with internal departments when needed Deliver high-quality communication and support to clients across time zones Report daily support metrics and client concerns to leadership Ensure smooth handoff between WFH and office operations Who We're Looking For Based in Gwalior (this is mandatory) Fluent in English – written and verbal Prior experience in customer service, client support, or call center environment (international preferred) Comfortable with a hybrid work schedule: WFH (early morning) + Office (from 10:30 AM) Strong interpersonal, problem-solving, and leadership skills Ability to remain calm and solution-focused under pressure What We Offer Exposure to international clients and standards Competitive compensation based on experience A dynamic, collaborative work environment Career growth opportunities in a scaling organization How to Apply: Please email your updated resume and a brief introduction to shubhambannstudio@gmail.com . Only candidates currently in gwalior or willing to relocate . #CustomerSupportManager #GwaliorJobs #HybridJobs #AustralianShift #InternationalSupport #CustomerExperience #HiringNow #CareerOpportunity

Business Development Executive – Appointments

Gwalior, Madhya Pradesh, India

5 years

None Not disclosed

Remote

Full Time

We're Hiring: Business Development Executive (Appointment Setter) Location: Hybrid (Work from Home + Office) in Gwalior Timing: Morning Shift (6:00 AM – 3:00 PM IST) | Australian Work Hours Work Days: Monday to Saturday (6 Days Working) Experience: 2–5 Years Industry: Real Estate Employment Type: Full-time 💡 If you’re someone who speaks English fluently, listens actively, and communicates with clarity and empathy, we want to hear from you.  About the Role Are you passionate about real estate and skilled in lead engagement? Join our energetic and fast-paced team as a Business Development Executive (Appointment Setter) and be a key player in driving qualified appointments for our Senior Management team. This is a perfect opportunity for someone who thrives in sales, enjoys proactive client communication, and is excited about the Australian real estate market. Responsibilities Initiate outbound calls to leads and schedule appointments with senior management. Engage with prospects, understand their requirements, and match them to relevant solutions. Qualify leads and book strategic sessions with top leadership. Educate potential clients about key property features and benefits. Handle follow-ups and ensure clear post-session communication. Skills & Qualifications Bachelor's degree in any discipline. Prior experience in B2C cold calling and appointment setting is a must. Familiarity with Australian geography (cities, suburbs, common abbreviations) is a strong plus. Hands-on experience with CRMs and sales tracking tools. Strong verbal and written communication skills. Target-driven mindset with excellent organizational skills. Positive, adaptable, and committed to performance excellence. Communication Skills – A Must We are seeking a candidate with exceptional English communication skills —both spoken and written. You will be the first point of contact for potential clients, so the ability to build rapport, convey information clearly, and represent our brand with confidence is critical. You should be able to articulate value propositions fluently and navigate conversations with international clients , especially in the Australian market. A neutral or polished accent and professional phone etiquette are highly preferred. The role demands clear, persuasive, and confident communication that drives interest and leads to conversions. Why Join Us? Hybrid work model with morning flexibility. Be part of a high-performance international sales team. Exposure to the Australian property market. Growth opportunities + performance-based incentives. Salary - upto - 25k per month 📧 Apply Now: shubhambannstudio@gmail.com “Turn conversations into conversions. Make your mark in global real estate.”

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