Manager

Roles and Responsibilities

Position: Manager /Supervisor

About the Role:

We are seeking a highly motivated and communicative Manager / Supervisor to join our team immediately. This person will play a critical role in managing both internal teams and client-facing responsibilities, ensuring seamless operations and success in our projects.

Key Responsibilities:

• Lead and oversee a team, ensuring clear direction, performance tracking, and motivation
• Manage client relationships effectivelyhandle calls, prepare and deliver presentations (PPTs), and articulate solutions clearly
• Coordinate internal activities, delegate tasks, and monitor deliverables from your team members
• Act as the primary liaison between clients and the team—understand client needs, anticipate feedback, and ensure satisfaction
• Assist in training, coaching, and performance evaluations
• Help plan and implement process improvements to boost team efficiency and client experience
• Collaborate with leadership on strategic planning, timelines, and resource allocation

Required Qualifications & Skills:

• Bachelor’s degree in Business, Management, Communications, or a related field
• People management experience, including leading a team of 10-20 people
• Client management experience—interacting, presenting, and nurturing client relationships
• Strong presentation skills, including proficiency in MS PowerPoint
• Good communication—both verbal (for client calls) and written (for email correspondence)
• Preference will be given to candidates with a background in compliance teams.
• Ability to join ASAP