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Manager – MIS & Analytics (P&C Delivery/HR Shared Services)

Manager – MIS & Analytics (P&C Delivery/HR Shared Services)

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

NTT DATA

5 - 8 years

5 - 10 Lacs

gurugram

Posted:20 hours ago| Platform:

Apply

Skills Required

macros data interpretation analytical formulas power bi pivot table hrsd hr operations power pivot analytics excel power query servicenow vba service delivery advanced excel mis stakeholder engagement metrics reporting hr shared services communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive.
Your career here is about believing in yourself and seizing new opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team.

Your day at NTT DATA

The Manager – MIS & Analytics (P&C Delivery) will take end-to-end ownership of HR operational reporting and analytics for the Shared Services function.
This hands-on role is responsible for building and maintaining accurate HR dashboards, automating Excel-based reporting, and supporting the transition to ServiceNow and BI-led analytics. The ideal candidate blends strong data skills with business understanding and a drive for process excellence.

Key Responsibilities

Develop, maintain, and publish periodic HR dashboards and MIS reports on Operation Metrics.
Consolidate and validate data from multiple Excel-based sources across HR desks.
Automate manual reports using Power Query, Power Pivot, and VBA/macros to improve efficiency.
Provide actionable insights to leadership through data analysis and trend reporting.
Partner with HR Systems and IT teams on the ServiceNow reporting transition and future BI dashboard development.
Ensure data accuracy, standardization, and compliance with information security and privacy guidelines.

Required Skills & Competencies

Advanced Excel expertise (Power Query, Pivot Tables, advanced formulas, VBA/macros).
Familiarity with Power BI or visualization tools; ServiceNow HRSD exposure preferred.
Strong understanding of HR operations and service delivery metrics.
Excellent analytical, problem-solving, and data interpretation skills.
Strong communication and stakeholder engagement abilities.
Ability to manage multiple priorities independently with high attention to detail.

Education & Experience

Bachelor’s or Master’s degree in Data Analytics, Statistics, Commerce, HR, or related field.
5–8 years of experience in MIS, reporting, or analytics within HR Shared Services or similar operational functions.
Proven ability to manage large datasets and deliver high-quality, insight-driven reports.

What We Offer

A dynamic and inclusive workplace where your ideas shape digital HR transformation.
Opportunities to collaborate globally and drive process innovation through data.
The chance to influence how analytics enhances employee experience at scale.

Success in this Role Means

Delivering accurate, timely, and insight-rich HR operations dashboards.
Reducing manual effort through automation.
Driving the successful transition to ServiceNow-based reporting.
Enabling data-driven decision-making across the People & Culture Delivery function.

Workplace type:

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today

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Manager – MIS & Analytics (P&C Delivery/HR Shared Services)