Manager, Learning and Development, Human Resources

The Manager Learning & Development is responsible for driving a culture of continuous learning and capability building across the organization. This role leads the design, execution, and evaluation of learning strategies that address current and future skill needs -spanning technical and behavioural domains. By working closely with business leaders as a strategic learning consultant, the role ensures that learning initiatives are impactful, scalable, and aligned with evolving business priorities.

• Training Needs Identification & Analysis:

  Conduct structured assessments to identify training needs across technical skills (e.g., IT systems, software applications), behavioural and soft skills (e.g., leadership, communication). Liaise with HR Business Partners and business leaders to prioritize learning needs aligned with role requirements and business priorities.



• Learning Solution Development:

  Design and implement innovative learning solutions that address identified skill gaps and workforce development.



• L&D Strategy and Planning:

  Create and lead enterprise-wide learning strategies that build a culture of continuous learning, high performance, and skill development to meet future capability needs.



• Stakeholder Collaboration:

  Collaborate with business leaders as a trusted learning consultant to identify capability needs, shape learning strategies, and co-create development pathways. Ensure learning interventions stay relevant and aligned with the organizations evolving strategic direction.



• Vendor Management:

  Identify, assess, and manage external partners for content development and program delivery, ensuring quality, innovation, and cost-effectiveness.



• Measurement, Analysis & Reporting:

  Implement robust evaluation frameworks to assess program effectiveness and ROI. Analyse participation data, learner feedback, and performance outcomes to continuously improve learning design and report actionable insights to leadership.



• Training Design, Development & Delivery:

  Create and deliver impactful learning programs using blended formats, ensuring relevance, engagement, and alignment with skill and business needs.