Job
Description
You will be responsible for leading strategic client relationships and team handling in the role of a Key Account Manager. This position entails managing key accounts from end to end, providing team leadership, and achieving revenue growth through effective relationship management, operational execution, and collaboration with internal stakeholders. You should possess good communication and analytical skills, along with excellent customer service abilities in problem-solving, task prioritization, and follow-up. Working well in a team environment is essential, along with collaborating effectively with internal and external resources to establish credibility with senior management. Being proactive, self-driven, and taking ownership of tasks are key attributes required for this role. Additionally, proficiency in negotiation and persuasion skills is necessary. To qualify for this position, you should hold a graduate or postgraduate degree in Business, Supply Chain, or a related field. You must have 4 to 8 years of experience in key account management within the logistics or supply chain industry, including 2-3 years of team handling experience. A proven track record of managing large enterprise clients and leading teams is also expected. In terms of functional skills, you should demonstrate excellent communication, negotiation, and presentation skills. A strong understanding of logistics operations, service delivery, and client lifecycle management is crucial. Proficiency in MS Excel is required, and knowledge of analytics tools such as VBA, SQL, R, or Python would be advantageous. Furthermore, you should exhibit leadership and team management capabilities, a strong customer-centric approach with a problem-solving mindset, and the ability to manage multiple stakeholders in a fast-paced environment. Being proactive, self-driven, and accountable with a high sense of ownership are qualities that will contribute to your success in this role.,
