Manager - HR - Operations - CBS - TAL - Learning

10 - 15 years

3 - 4 Lacs

bengaluru

Posted:9 hours ago| Platform:

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Skills Required

procurement leadership development assurance team management operational excellence talent acquisition mis project management business strategy analytics

Work Mode

Work from Office

Job Type

Full Time

Job Description

Your key responsibilities

About EY India - Team Firm Wide Learning Team Firm Wide Learning (FWL) at EY India is responsible for enabling a future-ready workforce by designing and delivering impactful, innovative and scalable learning experiences. The team plays a pivotal role in developing professionals across the firm and works closely with senior leadership and global learning teams to align with EY s leadership frameworks and long-term strategy. Role Overview - As a Manager - Firm Wide Learning, you will lead the design and execution of leadership development programs for EY India s employees. You will manage a team, collaborate with senior stakeholders across service lines and shape learning strategies that support leader readiness and business growth within the Firm. Key - 1. Lateral hire onboarding Lead the onboarding learning journey for lateral hires.
Create immersive experiences that build cultural alignment with EY s ethos, leadership expectations and ways of working. Ensure continuous evaluation and updating of content and delivery formats to reflect evolving business needs. Leverage feedback, analytics and learner experience insights to enhance onboarding effectiveness. Ensure high participation and compliance with onboarding programs across the firm. Managing Large Scale Events Oversee end-to-end project management of learning events across India. Monitor and ensure effective utilization of program s budget. Design program strategy and content with a focus on leadership transitions, Firm strategy, innovation and culture.
Partner with internal faculty, external speakers, Business leaders and vendors to deliver high-quality, experiential programs. Monitor pre-program engagement, post-program reinforcement and impact measurement. Share programs summary dashboard with Firm s executive committee leaders 3. Learning Curriculum for Analysts to Senior Consultants Conduct training needs analysis (TNA) across service lines to identify leadership development needs by level. Build curated and contextualized learning journeys aligned to EY s leadership framework. Work with the team in deployment of monthly learning calendars. Drive awareness of learning journey to promote participation Collaborate with global EY teams and industry experts to bring cutting-edge practices into the curriculum. Track learning effectiveness through feedback and business outcomes. Core Skills & Capabilities - Leadership & Team Management Lead, mentor and develop a high-performing team of professionals. Set strategic goals, define KPIs and support capability building of team members. Budgeting & Resource Optimization Develop and propose the annual leadership learning budget.
Monitor and manage budget utilization. Identify cost-efficient delivery models without compromising on quality. Learning Strategy & Innovation Design and refine learning strategy leveraging global solutions and local business needs. Regularly review, integrate and weave in multiple platforms into the learning journey - virtual, classroom, digital etc. Stay abreast of global and industry trends to introduce innovative practices into the Firm s learning architecture. Business Awareness Develop good knowledge of EY India service lines to understand business requirements. Stay abreast with changes in the business to be able to proactively provide required solutions. Project & Program Management Deliver large-scale programs across multiple regions within India. Build detailed program plans with defined workstreams, owners and timelines. Coordinate and collaborate with cross-functional stakeholders including talent, operations, finance, service lines and vendors. Ensure timely delivery, proactive issue resolution and seamless learner experience.
Review and build collaterals and manage post branding activities for Marquee programs as required Content Development & Curation Operational Excellence & Compliance Design and curate high-impact content tailored to the needs of each leadership level. Develop facilitator guides, learner toolkits for programs delivered internally. Collaborate with internal leaders and external training partners to bring diverse and relevant perspectives. Ensure learning operations are compliant and accurately captured in internal systems. Review learning MIS for accuracy and analyse MIS for trends.
Develop Dashboards to report out learning targets coverage and adherence to multiple stakeholders. Develop and implement strategies to promote learning platforms and solutions that enhance engagement and drive learning hours. Stakeholder & Business Partnership Act as a strategic advisor to service line leaders on leadership development needs. Interact with various learning SPOCs/ stakeholders and build relationships. Engage with senior leadership to co-create learning experiences that are aligned with business strategy. Facilitation Facilitator Management Vendor Management Serve as a lead facilitator for internal leadership learning initiatives, contributing to a culture of continuous development.
Facilitate local and global leadership programs. Build and maintain a strong pool of internal and external subject matter experts (SMEs) and facilitators across regions. Identify and recommend suitable trainers (internal/external) based on program needs and content requirements. Support the initial screening and evaluation of external vendors and facilitators for specific programs. Monitor trainer performance through learner feedback and ensure consistent deployment of high-rated facilitators. Work closely with the team to ensure compliance with procurement protocols during vendor onboarding. Track vendor contract timelines and proactively initiate renewals with the team to avoid service disruptions.

Skills and attributes

To qualify for the role you must have

Qualification

Experience

10+ Years

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