Manager

To establish and maintain a robust Quality Management System (QMS), ensuring high-efficiency product manufacturing and 100% customer satisfaction within estimated costs. Setting up quality systems to fulfill all process and product quality requirements, meeting customer satisfaction goals. Ensure all Quality Assurance Key Performance Indicators (KPIs) meet targets within specified timelines.

Key Responsibilities:

Quality Assurance of Procured Items:

• Assure quality of bought-out and sub-contracted items and raw materials.
• Stabilize the incoming process for outsourced parts, set SOPs, and standards for in-house and vendor processes.
• Conduct vendor audits and implement improvement plans through systematic Corrective and Preventive Actions (CAPA).

Customer Complaint Analysis:

• Analyze customer complaints and implement improvement plans at plant manufacturing and design levels.
• Promptly address marketing queries related to market complaints.

Process Optimization and Standardization

• Establish robust processes at each manufacturing stage.
• Set up SOPs for all test standards and educate the team.
• Ensure timely conduction of test equipment and test plan.

Operational Management:

• Verify SOPs and product samples as per standards.
• Manage storage, planning, and execution of daily QA operations.
• Communicate with relevant employees to ensure timely completion of quality work.

Continuous Improvement:

• Drive initiatives to achieve zero variances in production targets.
• Implement Kaizen and Poke Yoke systems to reduce rejection percentages.
• Lead workforce upgrade programs.

Data Management and Reporting:

• Complete MIS for all units and submit it to management for review.
• Validate monthly quality data, MIS reports, Kaizen, and Corrective and Preventive Actions (CAPA).

Regulatory Compliance:

• Ensure safety SOPs and compliances are in place.
• Complaince with export customer and standard requirement.
• Monitor packaging material inventory and requirements.
• Confirm health and safety regulations are followed.

Qualifications and Skills:

• B.E. Mechanical / CIPET / Diploma Mechanical.

Experience

• Minimum 10-15 years in Quality function.

Preference:

• Experience in manufacturing (Housewares / Appliances / Automobile Manufacturing).

Skills:

• Leadership skills
• Strong problem-solving skills
• Self-Driven for improvement
• Team Building
• Team person
• Communication skills
• Kaizen, 5S, Quality circle
• SAP, ERP
• PPAP, FMEA, APQP, 8D
• QMS, ISO TS certification 9001 -2015
• SPC / 7 QC tools
• OHSAS / ISO 14000