Job Description

Job Title: Manager Global Talent Acquisition Back Office (TAG COE) Location: Pune, India Shift: UK Hours (with flexibility as needed) Overview: Were looking for a strategic and hands-on Manager to lead the Talent Acquisition Back Office team based in Pune. This newly created role will support Global Talent Acquisition Center of Excellence (TAG COE) , , which serves as a central hub for TA operations across the US, UK, India, and Central Europe. You’ll drive operational excellence, stakeholder engagement, vendor management, and process innovation – shaping a global, scalable, and efficient TA support model. Key Responsibilities: Lead and develop a team of 12–13 focused on global TA operations and shared services Manage ATS backend operations , implementation, and workflow improvements Drive interview scheduling, job postings, requisition audits , and offer letter processes Oversee vendor invoicing (FT & contract hires) and agency coordination Collaborate with global stakeholders across Americas, EMEA, APAC Lead process engineering, automation, chatbot deployment , and change initiatives Own and track SLAs, KPIs, team metrics , and performance reporting Work closely with HRIS, Early Talent, and Rewards teams for seamless delivery Qualifications: Graduate (mandatory); Postgraduate preferred 11+ years in TA operations, with 4–6 years leading global back-office teams Deep knowledge of ATS platforms , TA systems, vendor management Strong communication, stakeholder management, and project delivery skills Prior experience in corporate TA or RPO environments