Manager

Role Summary

Trainer for our Banking and Capital Markets Academy

Key Responsibilities

• Design and Deliver Training Programs
• Develop and facilitate engaging classroom, virtual, and blended learning sessions on retail banking, corporate banking, capital markets operations, products, and regulatory frameworks.
• Tailor training for various learner levels – from entry-level associates to experienced professionals and team leads.
• Curriculum and Content Development
• Collaborate with domain SMEs and business leaders to co-create contextual training content.
• Build structured learning tracks aligned to job roles, career paths, and certification goals.
• Assessment and Evaluation
• Create pre/post assessments, case studies, and scenario-based quizzes.
• Track training effectiveness and learner progress using data and feedback.
• Stakeholder Engagement
• Liaise with Operations, Risk, Compliance, HR, and Quality teams to ensure training aligns with current business and regulatory needs.
• Partner with external certification bodies or advisors, as needed.
• Capability Building and Mentoring
• Support train-the-trainer programs and mentor peer trainers or domain champions.
• Lead knowledge-sharing initiatives and promote peer learning across cohorts.
  

Required Skills & Experience

• Education: Bachelor’s degree in Commerce, Finance, Business Administration; MBA or relevant certifications (NISM, CFA, FRM, ABA) is a plus.
• Experience:
• 8–10 years in Banking, Capital Markets, or Financial Services operations.
• At least 5–7 years of experience in a training, L&D, or knowledge management role.
• Domain Knowledge:
• Strong understanding of products, processes, and regulatory frameworks in BCM.
• Experience with trade lifecycle, transaction processing, KYC/AML, risk, and compliance.
• Training Capabilities:
• Expertise in instructional design, adult learning principles, and facilitation.
• Hands-on with digital learning platforms and content authoring tools.
• Tools:
• MS Office (advanced Excel), LMS platforms, data visualization tools (Power BI desirable).
  

Preferred Attributes

• Strong communication and facilitation skills
• Analytical thinking and real-world problem-solving approach
• Passion for continuous learning and domain innovation
• Comfortable engaging global stakeholders and cross-functional teams