Job
Description
Communications: Create and Execute the VV communication strategy Create internal communications for VV, ensuring consistent and engaging for the target audience Engage stakeholders proactively to understand communication needs and execute accordingly Collaborate with colleagues and leadership to ensure effective communication across multiple locations Partner and support other SCB GBS communication plans Administer surveys seeking feedback to enhance communication effectiveness Support host employee events such as Town halls, Awards Ceremonies, Leaders Meet, etc. , Engagement responsibilities Create and execute the VV Employee Engagement strategy to drive key pillars Create a well thought through and organized employee engagement activities calendar in line with opportunities identified Support planning, executing, and delivering key people connects such as town halls, leader speaks, reward and recognitions, skip levels and any other organization wide programs Bring in creative methodologies in employee engagement to motivate and inspire colleagues to improve CX (NPS and other Internal KPIs), eNPS as well as Retention Identify forums to showcase leadership events and market wins to create greater brand visibility Coordinate activities with event management, creation of collaterals, etc. Drive engagement with new hires to inculcate the companies valued behaviors give an overview of the role. It is primarily used when advertising the role internally and externally during hiring CSR responsibilities Support and drive CSR activities and GBS activities Drive Diversity and Inclusion in our work culture Others: Work Requirement: 5 days in office Travel: Will be required to Travel to Chennai Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank s Conduct Principles Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Qualification 4+ years plus of relevant experience - Communications, Engagement CSR Experience in Contact Centre Operations is a strong advantage Creative thinker, Execution Solution oriented, and Influencer Strong planning and administrative skills and ability to work with large teams across locations Extremely passionate and energetic with experience in communications engagement Excellent facilitation and communication skills with the ability to influence Creative writing skills Independent and conscientious worker Role Specific Technical Competencies Action Result Orientation Be execution and outcome oriented with a great eye for detail Speed to market with very good skills in MS office and other applications Take on new opportunities and tough challenges with a sense of urgency, energy and enthusiasm Proactive and an independent individual who can think quick and make well informed sound decisions Employee Engagement Holistic approach to addressing My Voice and People related opportunities Extremely positive, energetic and a great team player Ability to connect with colleagues at different levels Thought Leadership Think, research, plan and execute to drive quality in all activities Be creative, innovate and think out of box to achieve world class standards; be courageous Collaborate Influence Build strong partnerships and work collaboratively with key stakeholders, partners others Strong communication skills - written and oral Strong people management skills Personality Values Gain the confidence and trust of others through honesty, integrity and authenticity Be a role model for colleagues Nimble Learning Smart learning and agile approach; learn from successes and failures Adapt to changing needs of the organization and business heads About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 21479
