Manager - Emergency & Crisis Management

Emergency & Crisis Management plays a critical role in ensuring business continuity, employee safety, and organizational resilience across all regions. We believe in proactive preparedness, rapid response, and Rapid rehabilitation with compassionate leadership during times of uncertainty. Emergency & Crisis Management is built on the

principle, we must be: READY FOR, RESPOND TO and RECOVER FROM.

What youll do:

As the Emergency & Crisis Manager for India region, you will design, implement, and lead regional emergency preparedness and crisis response programs. You will collaborate with cross-functional teams, local authorities and global emergency leaders to ensure readiness, manage incidents, and support recovery efforts. You will also

champion employee well-being and continuity through strategic planning and compassionate engagement.

What you are responsible for:

• Develop and maintain regional emergency response and crisis management plans aligned with global standards.

• Lead real-time crisis management for natural disasters, war, technological failures, security incidents, and other emergencies

• Coordinate with local authorities, security agencies, emergency services, and regulatory bodies.

• Conduct risk assessments and scenario planning to identify vulnerabilities and mitigation strategies.

• Organize training, drills, and simulations to build preparedness across ERT, employees and leadership.

• Provide strategic guidance during crises, ensuring timely communication and decision-making.

• Support business continuity planning and execution in collaboration with site leaders and global teams.

• Strengthen organizational resilience by supporting employees and their families to ensure operational continuity and deepen commitment.

• Serve as a trusted advisor to leadership on emergency readiness and crisis impact.

• Manage emergency budgets, procure specialized equipment, and establish emergency infrastructure

• Collaborate with IT, Operations, HR, and Internal Communications teams to ensure seamless execution

• Maintain detailed documentation of incidents, actions taken, and lessons learned.

• Ensure compliance with local regulations and global policies.

• Travel across the region as needed to support operations and incident

response.

What were looking for:

• Minimum of 8-10 years of experience in emergency management, crisis

response, or related field.

• Proven leadership experience in high-pressure environments.

• Strong understanding of emergency protocols, risk management, and

business continuity planning.

• Excellent communication skills in English.

• Ability to work cross-functionally and influence without direct authority.

• Experience working with government agencies and emergency services.