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Manager - DSMG - Motor Finance - Collections

Manager - DSMG - Motor Finance - Collections

Tata Capital

10 - 14 years

15 - 19 Lacs

rajkot

Posted:None| Platform:

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Skills Required

debt collection recovery sales financial management finance accounts settlements tds regulatory gst auditing restructuring accounting regulatory requirements underwriting portfolio collections process regulatory guidelines taxation finance

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary:
The Manager DSMG Motor Finance Collections is responsible for overseeing and managing the collections process for motor finance accounts acquired through the Direct Sales Motor Group channel. This role ensures effective recovery of overdue payments while maintaining excellent customer relationships and compliance with company policies and regulatory requirements.Key Responsibilities:Lead and manage the collections team dedicated to DSMG motor finance accounts to achieve monthly and quarterly recovery targets.Develop and implement efficient collection strategies tailored to motor finance products within the DSMG channel.Monitor and analyze portfolio performance, identify delinquency trends, and recommend corrective actions.Coordinate with sales, underwriting, and legal teams to resolve customer disputes and manage repossession or legal proceedings when necessary.Maintain regular communication with customers to negotiate repayment plans, settlements, or restructuring of accounts.Ensure compliance with internal policies, regulatory guidelines, and fair debt collection practices.Prepare detailed reports and present insights on collections performance to senior management.Train and mentor collection officers to enhance their skills in negotiation and customer handling.Collaborate with credit and risk teams to minimize future delinquency and improve credit quality.Use data analytics tools and collections software to track accounts and optimize recovery efforts.

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Tata Capital

Financial Services

Mumbai Maharashtra

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Manager - DSMG - Motor Finance - Collections