Manager - DSMG - Motor Finance - Collections

9 - 14 years

13 - 17 Lacs

Posted:3 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Summary:

Manager Collections (Motor Finance)

Key Responsibilities:

  • Lead and manage the collections process for the Motor Finance portfolio.
  • Monitor delinquent accounts, ensure timely follow-up, and achieve recovery targets.
  • Develop and implement strategies to minimize NPAs and improve bucket-wise collections.
  • Manage and supervise field collections teams, agencies, and recovery vendors.
  • Handle escalated customer cases with effective negotiation and resolution.
  • Ensure adherence to regulatory guidelines, audit standards, and company policies.
  • Coordinate with legal, credit, and operations teams for effective resolution of difficult cases.
  • Analyze collection performance through MIS reports and present insights to management.
  • Train, mentor, and motivate team members to achieve collection goals.

Location: mumbai,delhi,pune,bangalore,hyderabad,chennai

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Tata Capital logo
Tata Capital

Financial Services

Mumbai Maharashtra

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