Manager, Digital Learning

WHAT MAKES US A GREAT PLACE TO WORK
We are proud to be consistently recognized as one of the world’s best places to work. We are currently the #1 ranked consulting firm on Glassdoor’s Best Places to Work list and have maintained a spot in the top four on Glassdoor’s list since its founding in 2009. Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

WHO YOU’LL WORK WITH
You’ll join our Global Training team at Bain, where we build capabilities across the firm through a range of learning options—from live programs to self-directed digital learning. You’ll collaborate with global stakeholders to create engaging digital learning experiences that support Bainies across all levels and regions.

WHERE YOU’LL FIT WITHIN THE TEAM
As the Manager, Digital Learning Engagement, you’ll play a key role in driving adoption of Bain’s digital learning platforms. You’ll lead learning campaigns, integrate digital learning into daily workflows, and develop strategic communications and marketing strategies that deepen engagement.

WHAT YOU’LL DO

• Improve digital learning adoption by analyzing learner data, identifying key engagement drivers, and contributing to strategic adoption plans
• Lead small to medium projects that promote effective communication and embed digital learning into key moments across the employee experience
• Conduct external and internal marketing research to refine learning campaigns and tailor strategies to different Bain populations
• Develop and execute data-driven communications and email marketing campaigns for our digital learning platform (Springboard)
• Collaborate cross-functionally to drive awareness and participation in learning initiatives
• Evaluate campaign effectiveness and recommend enhancements using data insights
• Present marketing results and proposals to stakeholders and incorporate feedback into future initiatives

ABOUT YOU
Required Qualifications:

• Bachelor’s degree or equivalent experience
• 5+ years of experience in digital learning, communications, analytics, or related areas
• Experience developing communications for diverse audiences and formats
• Strong familiarity with learning systems (LRS, LMS, LXP, Workday, etc.)
• Comfortable using Trello or other project management tools
• Experience working in Agile, Kanban, or Scrum environments

Preferred Qualifications:

• Certification or training in learning technologies, system implementation, or data analysis
• Experience with email marketing platforms like Outlook, PoliteMail, or Mailchimp
• Familiarity with audio/video creation tools and digital learning development platforms
• Experience with audience research, focus groups, and user behavior analysis

Key Skills:

• Excellent written and verbal communication skills
• Strong organizational and time management abilities
• Analytical mindset with experience interpreting learning and marketing data
• Entrepreneurial spirit with a drive for continuous improvement
• Knowledge of adult learning principles and digital learning trends
• Team-oriented, collaborative, and aligned with Bain’s values