Manager, Digital Learning

WHAT MAKES US A GREAT PLACE TO WORK

WHO YOU'LL WORK WITH

WHERE YOU'LL FIT WITHIN THE TEAM

WHAT YOU'LL DO

• Improve digital learning adoption by analyzing learner data, identifying key engagement drivers, and contributing to strategic adoption plans

• Lead small to medium projects that promote effective communication and embed digital learning into key moments across the employee experience

• Conduct external and internal marketing research to refine learning campaigns and tailor strategies to different Bain populations

• Develop and execute data-driven communications and email marketing campaigns for our digital learning platform (Springboard)

• Collaborate cross-functionally to drive awareness and participation in learning initiatives

• Evaluate campaign effectiveness and recommend enhancements using data insights

• Present marketing results and proposals to stakeholders and incorporate feedback into future initiatives

ABOUT YOU

• Bachelor's degree or equivalent experience

• 5+ years of experience in digital learning, communications, analytics, or related areas

• Experience developing communications for diverse audiences and formats

• Strong familiarity with learning systems (LRS, LMS, LXP, Workday, etc.)

• Comfortable using Trello or other project management tools

• Experience working in Agile, Kanban, or Scrum environments

Preferred Qualifications:

• Certification or training in learning technologies, system implementation, or data analysis

• Experience with email marketing platforms like Outlook, PoliteMail, or Mailchimp

• Familiarity with audio/video creation tools and digital learning development platforms

• Experience with audience research, focus groups, and user behavior analysis

Key Skills:

• Excellent written and verbal communication skills

• Strong organizational and time management abilities

• Analytical mindset with experience interpreting learning and marketing data

• Entrepreneurial spirit with a drive for continuous improvement

• Knowledge of adult learning principles and digital learning trends

• Team-oriented, collaborative, and aligned with Bain's values