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Manager / Deputy Manager - Channel Sales

Manager / Deputy Manager - Channel Sales

Expertiz

2 - 3 years

4 - 7 Lacs

Bengaluru

Posted:6 hours ago| Platform:

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Skills Required

Channel Sales Enquiry Management Outbound calling Relationship Management telesales sales Communication

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position (FTE 100%) Deputy Manager/Manager Channel sales

Location - Bangalore

Job Summary

Maintain & follow grooming standards as specified in the SOP Manual.

Responsible to handle enquiries through - Telephonic, Email, Non City PSA & Travel Agents.

Adhere to Enquiry Management & Booking Process as specified in the SOP Manual.

Responsible to develop/expand travel agent network in the assigned territory.

Responsible for relationship building and servicing the ASO/PSA/TAs.

Regularly visit travel agents office & share the products / destination brochures and update them on the available schemes.

Handle Travel Agents queries and pass it on to the Channel service team for quotations.

Ensure that the quotations are shared with the channel partner within 24 / 48 hrs as per the SLA

Outbound telesales calls for follow ups with the TAs & closure of sales

On closure of booking, handover the file to the service team for completion of post sale activities.

Ensure through coordination with the Finance team that the channel partner is paid his due commission within 15 days of raising an invoice or as specified in the agreement.

Maintain Daily Sales Report.

Continuously update Channel Head about the current market developments and competition activities.

Responsible to achieve daily / weekly / monthly targets as specified.

Responsible to maintain Customer Satisfaction levels @ min 95% during the entire customer interaction

Adhere to company policy and systems

Candidate Profile

Attribute

Education & Training

Graduate, Diploma in Travel & Tourism Management

Work experience (if adequate)

Min 2-3 years experience in sales

Expert Knowledge

Good Communication and interpersonal Skills

Excellent Networking/Relationship Management Skills

Strong knowledge about the international destinations

others

Problem Solving

Result oriented

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Expertiz

Recruitment/Staffing

Redmond

51-200 Employees

485 Jobs

Key People

John Doe

CEO
Jane Smith

COO

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Manager / Deputy Manager - Channel Sales