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Manager - Customer Technical Service

Manager - Customer Technical Service

Roquette

15 - 20 years

9 - 14 Lacs

mumbai

Posted:2 hours ago| Platform:

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Skills Required

project development application support team management nutrition pharma concept development food safety customer service new product development sustainable development

Work Mode

Work from Office

Job Type

Full Time

Job Description

You ensure the right level of application support to customer s projects in the region with our new ingredients or existing portfolio. Periodic visit to customers for project development, technical discussion, trainings and campaigns are expected
You ensure the right level of application support in new product development, with a scientific approach, for all market segments. For Dairy, Beverage and Confectionery, you ensure directly the management of project with the required hands-on trials in the lab. In collaboration with Commercial and Marketing teams, you prioritize and drive the application of laboratory studies with your team. Collaborate with Channel partners to support training, concept development, progress of BOPs, joint customer visits, events and campaigns You participate actively with your teams in the in results evaluation and consistency of data You write publications, animate conferences in your areas of expertise. You organize, participate to applicative training of our commercial customer facing teams in the region, on new and existing solution You lead the team and ensure the development of their skills. You work closely with other Food CTS sites worldwide to share learning and support projects cross regionally. You manage safety and food safety of the lab, ensure compliance with group rules, and participate in their development including specific regional rules.

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Roquette

Chemical Manufacturing

Lestrem Hauts-de-France

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Manager - Customer Technical Service